OttoBee vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OttoBee
Score 0.0 out of 10
N/A
N/AN/A
Vtiger
Score 8.2 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
OttoBeeVtiger
Editions & Modules
No answers on this topic
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
OttoBeeVtiger
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$10 / user / month
Additional DetailsDiscounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Community Pulse
OttoBeeVtiger
Features
OttoBeeVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
OttoBee
-
Ratings
Vtiger
10.0
Ratings
26% above category average
Customer data management / contact management00 Ratings10.00 Ratings
Workflow management00 Ratings10.00 Ratings
Opportunity management00 Ratings10.00 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings10.00 Ratings
Contract management00 Ratings10.00 Ratings
Quote & order management00 Ratings10.00 Ratings
Interaction tracking00 Ratings10.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
OttoBee
-
Ratings
Vtiger
9.5
Ratings
23% above category average
Case management00 Ratings10.00 Ratings
Help desk management00 Ratings9.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
OttoBee
-
Ratings
Vtiger
10.0
Ratings
27% above category average
Lead management00 Ratings10.00 Ratings
Email marketing00 Ratings10.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
OttoBee
-
Ratings
Vtiger
10.0
Ratings
27% above category average
Task management00 Ratings10.00 Ratings
Billing and invoicing management00 Ratings10.00 Ratings
Reporting00 Ratings10.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
OttoBee
-
Ratings
Vtiger
9.7
Ratings
25% above category average
Forecasting00 Ratings10.00 Ratings
Pipeline visualization00 Ratings10.00 Ratings
Customizable reports00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
OttoBee
-
Ratings
Vtiger
9.3
Ratings
21% above category average
Custom fields00 Ratings9.00 Ratings
Custom objects00 Ratings10.00 Ratings
API for custom integration00 Ratings9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
OttoBee
-
Ratings
Vtiger
10.0
Ratings
31% above category average
Social engagement00 Ratings10.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
OttoBee
-
Ratings
Vtiger
5.0
Ratings
38% below category average
Mobile access00 Ratings5.00 Ratings
Security
Comparison of Security features of Product A and Product B
OttoBee
-
Ratings
Vtiger
9.0
Ratings
8% above category average
Role-based user permissions00 Ratings9.00 Ratings
User Ratings
OttoBeeVtiger
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
OttoBeeVtiger
Likelihood to Recommend
No answers on this topic
Vtiger has evolved in the interfaces design. You can access all required data from one screen, similar to a control data. You have also sales and support dashboards predefined, but you can create your own. As less appropriate the templates design, it has not evolved from old versions of Vtiger.
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Pros
No answers on this topic
  • I love reporting. I can build a custom report using all or any of the dimensions of my choice. This is great when other programs often limit this ability.
  • I like that is a source of truth across the organization. We can all go in and see the same thing.
  • This also works for communication with our teams in other countries. We are a global organization.
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Cons
No answers on this topic
  • Although Vtiger integrates well with email, like most CRM systems it assumes that you have one email system and therefore it is less suitable for use cases where multiple email systems need to be supported.
  • Although Vtiger supports Twitter it does not support other social media systems in the same way. You can tailor the system to hold the URLs of your contacts' social media profiles but if SM is a big thing for your organization then there are better systems available.
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Usability
No answers on this topic
In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
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Support Rating
No answers on this topic
there is not much problem in using CRM. There were times it was lagging or bugging, but later on it will be fixed and I can use it again.
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Alternatives Considered
No answers on this topic
The selection of vTiger was done by my management team to be able to see invoicing status in Quickbooks. Unfortunately, this feature has never worked but I think this might be a problem on our end, not a vTiger issue. We looked at Salesforce, HubSpot CRM, and ACT before making the switch to vTiger
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Return on Investment
No answers on this topic
  • I managed to increase my production by 20% each month.
  • We increased the number of new clients each year.
  • Clients were satisfied by our support team.
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ScreenShots

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger