Paddle vs. Rebilly

Paddle

Paddle

15 Reviews and Ratings

Rebilly

Rebilly

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Paddle	Score 5.1 out of 10	N/A	London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.	N/A
Rebilly	Score 8.0 out of 10	N/A	Rebilly is a subscription billing and payment orchestration platform from the company of the same name headquartered in Austin, offering an API connecting to a variety of payment gateways that enable users to offer different payment options and supporting preferred payment gateways and optimizing profits with smart routing.	$15 per month (2 team members*)

Pricing

Paddle

Rebilly

Editions & Modules

Custom: custom pricing

Basic: $15
per month (2 team members*)
Pro: $125
per month (10 team members*)

Offerings

Pricing Offerings
Paddle	Rebilly
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

*Extra members are $10/mo each

More Pricing Information

Community Pulse
	Paddle	Rebilly
Considered Both Products	Paddle Verified User Anonymous Chose Paddle So far, we haven't used other solutions, but we are thinking of trying Stripe for a global perspective and MercadoPago here in Chile and other countries where they have a presence. Incentivized Helpful? Ben Lachman Principal Chose Paddle Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart … Incentivized Helpful? Andrew Liakh Co-founder / Everything Chose Paddle We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. … Incentivized Helpful? Tarun Mangukiya Co-Founder Chose Paddle Paddle supports easy credit/debit card payments. It supports companies across the world. It has the best user experience for our users. Incentivized Helpful?	Rebilly CS Christine Sako Head of Internal Ops and BI Chose Rebilly Far more flexible and better, personalized customer support. Support for multiple payment gateways. Incentivized Helpful?

Best Alternatives
	Paddle	Rebilly
Small Businesses	WooCommerce Subscriptions Score 7.9 out of 10	WooCommerce Subscriptions Score 7.9 out of 10
Medium-sized Companies	Sage Intacct Score 8.6 out of 10	Sage Intacct Score 8.6 out of 10
Enterprises	Salesforce Revenue Cloud Score 8.8 out of 10	Salesforce Revenue Cloud Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Paddle	Rebilly
Likelihood to Recommend	7.1 (0 ratings)	8.0 (0 ratings)

User Testimonials
	Paddle	Rebilly
Likelihood to Recommend	I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ. Verified User Anonymous Read full review	Those who wish to sell online who do not have a plug-and-play ecommerce shop and instead have a custom website/shopping experience for more flexibility/creativity can utilize Rebilly to fit their needs. They have many features which can be implemented or simply kept in mind, depending on the scope/features that the retailer wishes to use. Incentivized CS Christine Sako Head of Internal Ops and BI Read full review
Pros	Taking care of the relation with government entities and compliance in each country. They take care of the VAT for us. It gives the tools to scale to other countries being able to charge your users in different parts of the world. Incentivized Verified User Anonymous Read full review	Customer Support Flexibility New features Incentivized CS Christine Sako Head of Internal Ops and BI Read full review
Cons	Analytics could support more flexible analysis of reported data and better custom events. More customization of the drop in purchase UI on the web without the need for a full custom site integration. Sometimes communication from their front line support staff has gone to the wrong address. Incentivized Ben Lachman Principal Read full review	Robustness Churn Handling UI Incentivized CS Christine Sako Head of Internal Ops and BI Read full review
Alternatives Considered	Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive. Incentivized Ben Lachman Principal Read full review	Far more flexible and better, personalized customer support. Support for multiple payment gateways. Incentivized CS Christine Sako Head of Internal Ops and BI Read full review
Return on Investment	Paddle takes only 5% of sales, in comparison to 30% as Apple does. We added browser extension in-app purchases thanks to Paddle, which now generate our revenue. Incentivized Andrew Liakh Co-founder / Everything Read full review	Allows to process payment and generate revenue Allows for reporting and KPI surrounding revenue related items Allows to trigger communications and actions post-sale Incentivized CS Christine Sako Head of Internal Ops and BI Read full review
ScreenShots	Paddle Screenshots