PAR Punchh vs. POKET All-in-One Loyalty Program Software

PAR Punchh

POKET All-in-One Loyalty Program Software

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
PAR Punchh	Score 7.4 out of 10	N/A	PAR Punchh is a loyalty and offers solution that focuses on providing restaurants with the tools and services to create branded and consistent in-store and digital customer experiences.	N/A
POKET All-in-One Loyalty Program Software	Score 0.0 out of 10	N/A	Poket is an all-in-one Loyalty Program Software that helps businesses increase repeat sales and attract more new loyal customers. With Poket, merchants can set up any combination of loyalty program types tailored to suit their business no matter what industry they’re in. The platform allows merchants to manage and edit loyalty programs anytime, anywhere and set up promotional rules for automated campaigns tailored precisely to their customers’ spending habits, loyalty balances or campaign…	$0

Pricing

PAR Punchh

POKET All-in-One Loyalty Program Software

Editions & Modules

No answers on this topic

FREE FOREVER: $0
MIGHTY: US$18
/user/month, billed annually
STRONG: US$12
/user/month, billed annually

Offerings

Pricing Offerings
PAR Punchh	POKET All-in-One Loyalty Program Software
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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Monthly Plans: FREE- $0 STRONG- US$19/user/month, billed monthly MIGHTY- US$29/user/month, billed monthly

More Pricing Information

Community Pulse
	PAR Punchh	POKET All-in-One Loyalty Program Software

User Ratings
	PAR Punchh	POKET All-in-One Loyalty Program Software
Likelihood to Recommend	9.9 (0 ratings)	- (0 ratings)
Support Rating	9.9 (0 ratings)	- (0 ratings)

User Testimonials
	PAR Punchh	POKET All-in-One Loyalty Program Software
Likelihood to Recommend	The use of Punchh is best left to organizations that have a real need for loyalty tracking and consumer insights gained from loyalty programs. I would say that it would not make much sense to invest in this platform if you are business with less than 20 stores, it is too robust and too hard to learn. Incentivized Chandler Elmore Digitial Media Manager Read full review	No answers on this topic
Pros	Reward-based App material. Punchh is great platform for reward tracking and fulfillment. I have not found one that does a better job at customer loyalty. Incentivized Chandler Elmore Digitial Media Manager Read full review	No answers on this topic
Cons	Look carefully into the integrations, find out exactly what is possible. We launched when we had Monkey Media as our online ordering tool, although it was integrated, we ended up having to move to Olo just because it was such a stronger integration. I would re-think having Facebook as an option to allow registration and signup to our app. This was recommended by Punchh, but we ended up getting so many out of date email addresses in our system that were associated with the Facebook account. One thing we wanted to launch with was a gift card integration, but due to Punchh not being PCI compliant, and due to other technological limitations, that's not something we've been able to bring into our loyalty app, which would be nice to have. Incentivized Will Hanrahan Digital Marketing Manager Read full review	No answers on this topic
Support Rating	The customer success people are not as invested as it seems they should be in their clients' business, at least not for the amount of money the platform costs. I am always looking for best practices to be provided or at least discussed with my AM, and she doesn't ever seem to care about what others are doing in my industry. Incentivized Chandler Elmore Digitial Media Manager Read full review	No answers on this topic
Alternatives Considered	We were looking for a partner who would help us get a loyalty program and a mobile app launched quickly, Punchh delivered our app on-time, the cost was very competitive and Punchh was being used by similarly sized brands in the restaurant industry. The integrations were in place and Punchh offered the Product functionality and performance we were looking for. Incentivized Will Hanrahan Digital Marketing Manager Read full review	No answers on this topic
Return on Investment	Helped us grow our online ordering channel. Allowed us to message guests in different ways—push notification, in-app messaging Helped us to retain customers and make guests more loyal to our brand. Incentivized Will Hanrahan Digital Marketing Manager Read full review	No answers on this topic
ScreenShots		POKET All-in-One Loyalty Program Software Screenshots