Paychex

Paychex

580 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Paychex	Score5.1 out of 10	N/A	Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.	$59 per month/+$4 per employee

Pricing

Paychex

Paychex Go: $59
per month/+$4 per employee
Paychex Flex Service: Contact sales team
Paychex Flex Enterprise: Contact sales team

Pricing Offerings
Paychex
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Required

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Community Pulse
Key User Insights
	Paychex
Considered Both Products	Paychex Inc. Verified User Chose Paychex They were alright, some of the same issues. Lots of turnover with payroll consultants. Incentivized Helpful? Verified User Chose Paychex More accessible and cost effective for our small business. Incentivized Helpful? Verified User Chose Paychex Both ADP and Paychex are very good at informing businesses of the latest changes regarding payroll. Not sure which one is better, but very much get the most out of each. Both are informative and always looking at additional topics in a world that is constantly changing. … Incentivized Helpful? Verified User Chose Paychex Paychex has been around for a long time and have used it at other organizations. The payroll functionality is the best out of the other systems I have used. They all are great with handling the HR needs of our organization but Paychex is the most streamlined. Incentivized Helpful? Verified User Chose Paychex We use BambooHR in tandem with Paychex. BambooHR is our timesheet service, and Paychex issues the checks/payments to our employees. Ideally we would use one service instead of two to achieve our payment and timesheet needs. Incentivized Helpful? Verified User Chose Paychex Paychex Flex has some room for improvement, I would choose ADP out of the different HRIS's I have used in the past Incentivized Helpful? Verified User Chose Paychex More user friendly works better for self service Incentivized Helpful? Verified User Chose Paychex I far prefer Rippling to Paychex Flex, with its easy to navigate interface and user friendly model. I also appreciate the payday emails from Rippling and the paystub breakdown. It is also very easy and simple to request and view PTO in Rippling. I really dread having to use … Incentivized Helpful? Kenton Sanders Director of Operations in Finance and Accounting at Mars Hill Bible Church (Religious Institutions, 11-50 employees) Chose Paychex In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting … Incentivized Helpful? Leanna Wynn Human Resources in Human Resources at WINGS Learning Center (Education Management, 11-50 employees) Chose Paychex I did not select Paychex. It was at 2 companies I started with and ended up having them switch out Incentivized Helpful? Verified User Chose Paychex Looking to switch over to ADP. I think they are much less expensive Incentivized Helpful? Verified User Chose Paychex Based on what I've noticed, Paychex is comparable to Dayforce, which has similar timekeeping functions. I think Dayforce has a few easier-to-navigate tools from an Employee Self Service standpoint. isolved is much better all around from my personal usage. If my company had more … Incentivized Helpful? Verified User Chose Paychex Gusto is more intuitive than Paychex and easier for smaller companies. Paychex has better customer support than Paylocity. Paychex is easier to navigate than Paycom. Incentivized Helpful? Barrie Sandy Insurance Agent in Finance and Accounting at Sandy Insurance Agency (Insurance, 1-10 employees) Chose Paychex I'm unable to give you a comparison because Paychex is the only payroll service I've used since I started my business over ten years ago. I've had no reason to explore other payroll services or make a change. I trust it will remain that way for as long as I'm in business. Incentivized Helpful? Verified User Chose Paychex The could not match the price we pay for the same service. Incentivized Helpful? Verified User Chose Paychex User interface and functionalities of Paycor edge out Paychex Flex, however, in my experience, Paycor has horrible service resulting in our discontinuation of services. I think Paychex Flex service is leaps and bounds above that of Paycor. Incentivized Helpful? Verified User Chose Paychex We didn't consider any other products. Incentivized Helpful? Brian McLean Owner in Professional Services at Black Dog Built LLC (Construction, 1-10 employees) Chose Paychex Paychecks has more product offerings like 401k, benefits and workers compensation insurance. Incentivized Helpful? Lisa Racette Confidential Secretary to the Supervisor in Finance and Accounting at Town of Saranac - Saranac, NY (Executive Office, 11-50 employees) Chose Paychex we switched out of Paychex and moved to a new company Incentivized Helpful? Monica Guepet Lead Pastor at Stroudsburg UMC (Religious Institutions, 1-10 employees) Chose Paychex We have not used others. Incentivized Helpful? Verified User Chose Paychex N/A Incentivized Helpful? Lisa Mauzey Financial consulatant in Corporate at Corporate FACTS (Accounting, 11-50 employees) Chose Paychex many of your competitors are either more complicated to use or have major mistakes while using Incentivized Helpful? Verified User Chose Paychex n/a Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Paychex

Comparison of Human Resource Management features of Paychex
Feature	Paychex 7.3 257 Ratings
Employee demographic data	7.2206 Ratings
Employment history	9.4230 Ratings
Job profiles and administration	9.0164 Ratings
Workflow for transfers, promotions, pay raises, etc.	8.7161 Ratings
Organizational charting	1.01 Ratings
Organization and location management	9.2146 Ratings
Compliance data (COBRA, OSHA, etc.)	6.4137 Ratings

Comparison of Payroll Management features of Paychex
Feature	Paychex 9.3 299 Ratings
Pay calculation	9.7282 Ratings
Off-cycle/On-Demand payment	8.4142 Ratings
Benefit plan administration	9.0164 Ratings
Direct deposit files	9.7281 Ratings
Salary revision and increment management	9.3200 Ratings
Reimbursement management	9.6111 Ratings

Comparison of Leave and Attendance Management features of Paychex
Feature	Paychex 8.7 151 Ratings
Approval workflow	8.7107 Ratings
Balance details	8.8143 Ratings
Annual carry-forward and encashment	8.6117 Ratings

Comparison of Employee Self Service features of Paychex
Feature	Paychex 8.7 258 Ratings
View and generate pay and benefit information	9.1236 Ratings
Update personal information	8.3248 Ratings
View company policy documentation	9.8114 Ratings
View job history	7.4175 Ratings

Comparison of Asset Management features of Paychex
Feature	Paychex 7.5 41 Ratings
Tracking of all physical assets	7.541 Ratings

Comparison of HR Reporting features of Paychex
Feature	Paychex 7.0 169 Ratings
Report builder	7.9139 Ratings
Pre-built reports	8.0159 Ratings
Ability to combine HR data with external data	5.086 Ratings

Comparison of Onboarding features of Paychex
Feature	Paychex 6.9 165 Ratings
New hire portal	7.4158 Ratings
Manager tracking tools	6.3101 Ratings

Comparison of Recruiting / ATS features of Paychex
Feature	Paychex 7.9 61 Ratings
Job Requisition Management	7.733 Ratings
Company Website Posting	9.331 Ratings
Publish to Social Media	7.224 Ratings
Job Search Site Posting	7.231 Ratings
Duplicate Candidate Prevention	8.030 Ratings
Applicant Tracking	8.035 Ratings
Notifications and Alerts	8.155 Ratings

User Ratings
	Paychex
Likelihood to Recommend	5.2 (309 ratings)
Likelihood to Renew	9.0 (42 ratings)
Usability	8.2 (251 ratings)
Availability	7.3 (11 ratings)
Performance	7.3 (11 ratings)
Support Rating	7.1 (256 ratings)
In-Person Training	4.5 (1 ratings)
Online Training	8.3 (4 ratings)
Implementation Rating	6.5 (12 ratings)
Configurability	7.4 (8 ratings)
Ease of integration	9.1 (3 ratings)
Product Scalability	9.1 (11 ratings)
Vendor post-sale	8.9 (31 ratings)
Vendor pre-sale	9.2 (32 ratings)