ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
N/A
Paycor
Score 7.1 out of 10
N/A
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
N/A
Pricing
ADP Workforce Now
Paycor
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ADP Workforce Now
Paycor
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Required
Optional
Additional Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
Paycor's pricing for small, mid, and enterprise companies varies based on product bundle and company size. Because Paycor HR software is built to help businesses scale and grow, plans are based on the mix of HR products needed, and company size. Payroll is at the core of Paycor's offering, and their products are sold as a part of their payroll and HR platform.
well suited for folks in manufacturing or building (jobs and tasks required). Good for small and big business, ease of forming to what you want rather then getting oversold on items that you will not use. Lots of training options available
In my experience, Paycor is well suited for organizations such as my own where the hiring process and fairly straightforward. A company that values ease of use, consistency, and organization will have great results with Paycor Recruiting. The system is also especially helpful when a company like mine must frequently recruit for the same exact role over and over again. That is where the customizable templates really come into play! On the other hand, a company that has a more specialized or complex recruiting process may struggle with using the platform. If more advanced integrations or data analytics are required then they would likely need a platform that is more robust in those areas.
Administrative/C-Suite level of canned reports and dashboards
Displaying company reminders or documents to sign that are urgent in a way that doesn’t allow an employee to clock out until they have completed the task.
We are happy with the service and options offered by ADP. Although the cost is a bit high for a not-for-profit organization, it is essential that we have multi-jurisdictional support for the 20 plus states where employees work and reside. As our company is diminishing in size, we may need to look at making a change to conserve costs. At this time, that would be the only reason we would not renew our WFN contract.
The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support. Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
The performance management module was so inaccessible it was impossible to implement alone. They must have received this feedback a lot as then they started offering implementation specialists ($5,000!) that actually got us up and running. Before that I could not access the module. Other areas are relatively easy to learn via their support articles and videos
I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
Most of it is not local, which impacts barriers and customs. I do think they know a lot, but not the cohesive piece. Some naturally know more about certain things than others. The payroll section should be broken out more because payroll is a big topic with many problems, so it can be hard to get the right person who can actually help you.
I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
I've been through a payroll software implementation multiple times in my career, ranging from upgrades to an existing platform to complete replacement of providers. This implementation was the easiest from the standpoint of confidence in my implementation personnel. The implementation consultants at Paycor were AMAZINGLY knowledgeable about the software and offered us advice at every step of the way. We never had any concerns that they didn't know what we wanted or needed.
I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
Overall, Paycor is a solid system that meets most of our needs. It offers a wide range of functionality and generally performs well. However, there are a few technical issues that create challenges, particularly within the onboarding module. From the few systems we have used, Paycor has the most potential
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
ADP Workforce Now handles all of our tax filing which frees up our time to do other things. They keep us compliant communicating updates on a timely basis.
Calculates payrolls accurately. Our management and employees have built a level of confidence due to the ease of pulling statements, year end documents etc.
A really nice feature is the follow up email what a change has been made to banking information. There were a couple of times the employee did not make changes to their account information. This kept their funds from getting routed into the wrong hands.
We can process Payroll in a 25% of the time that we previously could.
Scheduling takes 2 or 3 times as much effort as it did before.
Onboarding allows employees to do self-service but comes with a lot of questions from team members so it is net the same amount of time at the end of the day.
