Paycor vs. Saba Cloud

In my experience, Paycor is well suited for organizations such as my own where the hiring process and fairly straightforward. A company that values ease of use, consistency, and organization will have great results with Paycor Recruiting. The system is also especially helpful when a company like mine must frequently recruit for the same exact role over and over again. That is where the customizable templates really come into play! On the other hand, a company that has a more specialized or complex recruiting process may struggle with using the platform. If more advanced integrations or data analytics are required then they would likely need a platform that is more robust in those areas.

Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.

Incentivized

• Allows employees to clock in and out on personal AND company owned devices
• Allows employees to make notes in order to alert us of additional things or particular matters the need attention.
• Allows employees to send notifications to administraters regarding missed punch situations and also adverse app performance.

Incentivized

• Saba Analytics for learning are comprehensive and customizable allowing us to view any variety of data we need internally or need to provide to our customers.
• Support has been amazing throughout our time with Saba. We have always been able to work quickly with someone to develop a new process or obtain guidance on a new feature.
• Saba Cloud delivers training in a clear and modern format, allowing customers to easily access and consume training.
• Saba Cloud also provides regular system updated which reflect the needs of their customer base.

• Administrative/C-Suite level of canned reports and dashboards
• Displaying company reminders or documents to sign that are urgent in a way that doesn’t allow an employee to clock out until they have completed the task.
• More options to build an org chart

Incentivized

• In the certification process, it only lets us do look back days it would be very beneficial to have a look backdate. Our services have a training year from July 1, thru June 30 and we assign training to services that are required by federal and state laws to be completed annually. During the pandemic we found a lot of staff taking jobs in other areas and still in their original position and then back again. If we assigned someone HIPAA training and they took this on July 4 and then in October went to a different service line the training plan would ask them to retake HIPAA. It would not pick up the one on July 3. That is the only real issue but it is a large one.

Incentivized

The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.

Incentivized

The only reason I wouldn't rate this a 10 is because we always want to evaluate the technology we use to drive our business. While Saba would be the "leader in the clubhouse", we would still perform our due diligence when it's time to renew.

The performance management module was so inaccessible it was impossible to implement alone. They must have received this feedback a lot as then they started offering implementation specialists ($5,000!) that actually got us up and running. Before that I could not access the module. Other areas are relatively easy to learn via their support articles and videos

Incentivized

As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.

I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.

Incentivized

For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!

Incentivized

I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.

Incentivized

For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.

The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.

Incentivized

I've been through a payroll software implementation multiple times in my career, ranging from upgrades to an existing platform to complete replacement of providers. This implementation was the easiest from the standpoint of confidence in my implementation personnel. The implementation consultants at Paycor were AMAZINGLY knowledgeable about the software and offered us advice at every step of the way. We never had any concerns that they didn't know what we wanted or needed.

Incentivized

Was not involved with integration.

Incentivized

Overall, Paycor is a solid system that meets most of our needs. It offers a wide range of functionality and generally performs well. However, there are a few technical issues that create challenges, particularly within the onboarding module. From the few systems we have used, Paycor has the most potential

Incentivized

We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.

I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level

Incentivized

• We can process Payroll in a 25% of the time that we previously could.
• Scheduling takes 2 or 3 times as much effort as it did before.
• Onboarding allows employees to do self-service but comes with a lot of questions from team members so it is net the same amount of time at the end of the day.

Incentivized

• We have heard from many people that the visibility of goals and skills expectations has impacted their engagement levels, which aids us in our retention goals.
• With the easier reporting provided by Saba, we are able to generate compliance training reports in real time, which keeps our regulators very happy.

Incentivized