Paytm vs. WePay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paytm
Score 7.5 out of 10
N/A
Paytm is a mobile payment processing app from Indian company One97 Communications.N/A
WePay
Score 7.7 out of 10
N/A
WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.N/A
Pricing
PaytmWePay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PaytmWePay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PaytmWePay
Features
PaytmWePay
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Paytm
6.4
Ratings
13% below category average
WePay
-
Ratings
Fraud Detection6.00 Ratings00 Ratings
API or SDK6.50 Ratings00 Ratings
Recurring Payment Support7.00 Ratings00 Ratings
Billing and Invoicing Support7.00 Ratings00 Ratings
Global Support5.50 Ratings00 Ratings
Payment Form Acceptance6.50 Ratings00 Ratings
Best Alternatives
PaytmWePay
Small Businesses
Apple Pay
Apple Pay
Score 9.3 out of 10
Apple Pay
Apple Pay
Score 9.3 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.3 out of 10
Apple Pay
Apple Pay
Score 9.3 out of 10
Enterprises
Checkout.com
Checkout.com
Score 8.5 out of 10
Checkout.com
Checkout.com
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaytmWePay
Likelihood to Recommend
7.5
(0 ratings)
7.0
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
PaytmWePay
Likelihood to Recommend
Paytm is extremely well suited for lunch reimbursements and for paying road tolls. Paying road tolls is so easy using a Paytm money balance. loading money takes less than a minute. Lunch reimbursement amounts are directly transferred to Paytm wallet and these can be used in thousands of places. Paytm can improve its eCommerce portal and simplify the KYC process. Also, the app is a bit cluttered as of now. There is scope to make the app more modern and simple.
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If you need a basic payment processor for credit card transactions with low fees/rates, WePay will work just fine. We wish it had the ability to process multiple transactions through the use of a credit card swiper or at least an easier/faster solution than having to re-fill out the transaction page on the website over and over. This could be a limitation due to our integration with Classy
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Pros
  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
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  • Quick Setup and Approval of an Account
  • Allows 30 days for to finish a Wepay account but during the interim you can store transactions with them
  • Quick customer service
  • User friendly
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Cons
  • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
  • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
  • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
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  • I'd like to see some advances in their customer service process - it's good, but occasionally my customers want just a bit more hand-holding.
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Likelihood to Renew
Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
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No answers on this topic
Usability
Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
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No answers on this topic
Reliability and Availability
Planned outages & downtime window
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No answers on this topic
Performance
Slight improvements required
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No answers on this topic
Support Rating
Need slight improvement on issues TAT
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Alternatives Considered
When I inquired about payment gateway I found lots of platforms but all have differences. When I compared with Razorpay I found that Razorpay takes fix 2% charges for all types of payments received on your account while Paytm takes max 2.5% charges for Prepaid card and 0 for UPI and Rupay cards. Razorpay takes 2 days to settle the amount in your account where Paytm settles the amount in your bank account next day by morning.
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These are linked to each other. There are multiple systems you have to use. One takes the credit card info and runs it and one puts the money into your account. It would be better to have one that does it all, if it exists. WePay seems to be one of the most commonly used websites of its type.
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Scalability
Easy to integrate
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No answers on this topic
Return on Investment
  • It decreased checkout time for the user which allowed us to increase user experience.
  • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
  • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
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  • WePay has allowed us to focus on our core competency as opposed to spending time and money creating our own financial transaction system.
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ScreenShots