PBXact vs. Sangoma Asterisk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PBXact
Score 9.0 out of 10
N/A
PBXact is based on FreePBX, and iscommercially supported by Sangoma’s in-house support staff, and its software is controlled by Sangoma engineers dedicated to ensuring performance. The PBXact phone system is designed for advanced deployments where the installation environment requires complex configuration and customization.N/A
Sangoma Asterisk
Score 8.0 out of 10
N/A
Asterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and other hardware), and expertise.N/A
Pricing
PBXactSangoma Asterisk
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PBXactSangoma Asterisk
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PBXactSangoma Asterisk
Considered Both Products
PBXact

No answer on this topic

Sangoma Asterisk
Chose Sangoma Asterisk
It was the best and easiest for phones that we have ever used as a company. The price point was great too.
Chose Sangoma Asterisk
With Asterisk it is possible to implement contact center modules, however, they are simple modules that have many limitations and that can be very good to be implemented in companies that are starting their path since they do not require very large investments, but later they …
Chose Sangoma Asterisk
Recently I've been using Vonage Business, and while it is far more expensive and a lot less configurable than Digium, the mobility is essential for my new role. Digium is ideal for a business with both a very technical staff and a user base that is not remote. Digium was …
Chose Sangoma Asterisk
I haven't worked on any of the above
Chose Sangoma Asterisk
[Based on] my experience, we initially had to deal with Avaya PBXs, the same applies to client instrumentation (telephones, etc.). Surely we are talking about a product much more "business-like", but the management and implementation has a high cost and is not as simple as it …
Chose Sangoma Asterisk
I have used many other systems such as Cisco Call Manager, Avaya Communication Manager, Nortel Meridian, small Panasonic PBX. All of them are proprietary and more expensive in both hardware and software. Digium Asterisk stacks up against them because the price of the hardware …
Chose Sangoma Asterisk
If we were to compare these three against Asterisk. It will be that asterisk is quite easy to install and setup and works effectively well on a Linux server. It has well suited GUI and CLI option for coders. It works well with soft and hard phones by just knowing the parameters …
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User Ratings
PBXactSangoma Asterisk
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
PBXactSangoma Asterisk
Likelihood to Recommend
No answers on this topic
As I stated before this is very user friendly. It makes it so just about anyone with basic knowledge of technology can use it. There is always room for improvement but this is by far the easiest program to use for phone systems that I have used in my 8+ years at my current job.
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Pros
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  • Call forwarding that I can trust stays on even if my phone "refreshes."
  • Ability to setup various call rules and save them to use as needed.
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Cons
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  • Documentation is scarce, so you have to learn by trial and error.
  • Not cloud-based, and there's no mobile app.
  • The ability to email voicemail messages would be great.
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Usability
No answers on this topic
User friendly. Very little training to use it
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Support Rating
No answers on this topic
I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible
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Alternatives Considered
No answers on this topic
I have used many other systems such as Cisco Call Manager, Avaya Communication Manager, Nortel Meridian, small Panasonic PBX. All of them are proprietary and more expensive in both hardware and software. Digium Asterisk stacks up against them because the price of the hardware and software is lower and very intuitive.
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Return on Investment
No answers on this topic
  • Since Asterisk is an open-source tool, it does not require very large investments at the infrastructure level, which helps to have a quick ROI.
  • There is a wide range of professionals to carry out software maintenance and support with internal company resources.
  • Has no associated annual or monthly licensing costs
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ScreenShots