PDQ Connect vs. TOPdesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 PDQ Connect | Score10 out of 10 | N/A | A cloud-based patch management solution for system admins, PDQ Connect allows the user to automate deployments, nerd out on reports, access remote devices, and address vulnerabilities in as little as one click — from a single console. PDQ Connect takes care of the IT environment and is designed to help users to: Deploy quickly: Deploy software, files, and… | $1,200 per year 100 devices (minimum) |
 TOPdesk | Score8.8 out of 10 | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | $76 per month Per agent |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Basic $12 per device/year Patch management & inventory insights Includes: - Device inventory - Prebuilt & custom packages - Custom fields & reports Plus $18 per device/year Includes everything in Basic and... - Automated deployments - Remote desktop - Role-based access control - Custom scanners Premium $28 per device/year Includes everything in Plus and... - Vulnerability scanning - Vulnerability prioritization - One-click CVE resolution - API-based integrations | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing. | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| PDQ Connect | TOPdesk | |
|---|---|---|
| Likelihood to Recommend | - | 8.9 |
| Likelihood to Renew | - | 9.1 |
| Usability | - | 9.0 |
| Availability | - | 9.1 |
| Performance | - | 8.1 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 7.3 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 9.9 |
| Configurability | - | 9.0 |
| Ease of integration | - | 6.5 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.1 |