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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pendo.io

    Score9.5 out of 10
    N/APendo.io is a product engagement platform with features for in-app analytics, surveys and feedback, and guidance.N/A
    Pricing
    Pendo.io
    Editions & Modules
    *Free
    Free
    Base
    Contact sales team
    Core
    Contact sales team
    Pulse
    Contact sales team
    Ultimate
    Contact sales team
    Offerings
    Pricing Offerings
    Pendo.io
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Pendo.io
    Considered Both Products
    Pendo.io
    Chose Pendo.io
    Pendo is better than the alternatives as it is more all in one.
    Incentivized
    Chose Pendo.io
    Ease of use, simple UI.
    Incentivized
    Chose Pendo.io
    Pendo.io does a better job with data but not as good on user onboarding and communication. Userpilot started out as an user onboarding and in app guidance that lately became also a user behavior analysis tool. It seems that Pendo.io did the inverse way, it started with the …
    Incentivized
    Chose Pendo.io
    Pendo.io is better at tracking than Google Analytics, and Adobe Analytics takes a lot of setup to get similar coverage. Pendo.io works so well straight out of the box. Also, the historical data that can be accessed once creating a new feature is incredible.
    Incentivized
    Chose Pendo.io
    Pendo.io has far more options for customizations needed to provide everything we need (which is specific) for our overall end goals. Pendo.io also provides two of the items I need versus one.
    Incentivized
    Chose Pendo.io
    We have already been using Pendo.io for many and it is integrated into our products.
    Incentivized
    Chose Pendo.io
    I found Pendo.io to be more robust and easier to use....but more expensive.
    Incentivized
    Chose Pendo.io
    Pendo.io had the full suite of solutions for product management, customer success and UX. The other solutions seemed to be good solutions but Pendo solved a lot more range of proplems for our teams. Pricing was all about the same as well so it didn't really factor into the …
    Incentivized
    Chose Pendo.io
    I have just very superficial experience with Google Analytics but I do believe that Pendo.io is a much much better tool in pretty much all aspects of it. It has a ton more features and capabilities and even for the capabilities where there is overlap, Pendo seems to come out …
    Incentivized
    Chose Pendo.io
    At the time of evaluation, Pendo.io stood out as an exceptional digital adoption solution. We couldn't find another solution that had the mix of analytics and in-app guidance that worked for our needs. We're so glad we selected Pendo and look forward to continuing our …
    Incentivized
    Chose Pendo.io
    Pendo.io has better features, better value, better service than WalkMe or Whatfix.
    Incentivized
    Chose Pendo.io
    Pendo.io is much more intuitive to use for basic user trajectory than Google Analytics, though it has been a long time since I used it.
    Incentivized
    Chose Pendo.io
    Pendo.io has better brand value, brand recall, brand recognition and better trust factor compared to its competitors. Also, the leadership as well as product team has hands-on previous relevant experience using this tool which helped us make the decision. The customer support …
    Incentivized
    Chose Pendo.io
    It is a new product in the market in terms of share of voice but is totally worth it
    Incentivized
    Chose Pendo.io
    Pendo.io doesn't try to fit every possible product management feature inside the application, rather it focuses on the user experience and analytics part. And they do that beautifully. Because they are focused on their strength so they are best in that, also their pricing is …
    Incentivized
    Chose Pendo.io
    The organization of Pendo.io makes it much easier to use. We can also get more granular with our request to really dig down into what the root of the issue is and why we are being asked to improve something. We also have been able to better broadcast our wins internally and …
    Incentivized
    Chose Pendo.io
    It is night and day how simple Pendo.io is to setup and configure. You don't need to be a data scientist or engineer - the UI makes it incredibly easy. The competitors have a high barrier to entry to get started with simple tracking and reporting, which has been a massive …
    Incentivized
    Chose Pendo.io
    We've never evaluated any other platform besides Pendo.io b/c we heard good things about it.
    Incentivized
    Chose Pendo.io
    ChurnZero is better at being more granular in terms of the specific product usage stats. Whereas in Pendo.io one can customize periods of time to make it much easier to drill into a specific month, quarter, year, or date range. This customization feature was one of the deciding …
    Incentivized
    Chose Pendo.io
    Pendo seemed like the easiest to use compared to the others we looked at. We did a very in-depth analysis. They also had so many great reviews.
    Incentivized
    Chose Pendo.io
    Prior to Pendo, our company didn't have any insight into analytics, so I don't have anything else to compare it to.
    Incentivized
    Chose Pendo.io
    WalkMe is an industry leader, but they charge an arm and a leg. Working with them you get a lot of support and CSM time, but is it really worth that price tag? Pendo.io was an easy choice for that simple reason.
    Incentivized
    Chose Pendo.io
    I prefer Pendo because it monitors explicit interactions down to the minutiae if needed. It provided data on an individual account and user basis, as well as a holistic view across the entire customer base or segments. (which you can also define).
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Pendo.io
    Likelihood to Recommend
    9.9
    (94 ratings)
    Likelihood to Renew
    9.0
    (4 ratings)
    Usability
    8.9
    (7 ratings)
    Support Rating
    9.7
    (4 ratings)
    Online Training
    9.1
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)