Pepper Cloud vs. Salesflare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pepper Cloud
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Pepper Cloud CRM is a cloud-based customer relationship management software solution for SMBs that use WhatsApp, that when integrated adds lead management capabilities, scheduled messaging, and other outreach features.N/A
Salesflare
Score 6.0 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$39
per month per user
Pricing
Pepper CloudSalesflare
Editions & Modules
No answers on this topic
Growth
$39
per month per user
Pro
$64
per month per user
Enterprise
$124
per month per user
Offerings
Pricing Offerings
Pepper CloudSalesflare
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
Pepper CloudSalesflare
Considered Both Products
Pepper Cloud
Salesflare
Chose Salesflare
Salesflare has BOTH the dedicated web platform and the integrated side-bar in my google inbox that acts intuitively to mine for contacts in my emails and linkedIN. Monday.com requires all manual input and though well laid out and has some fun pizzaz, is less helpful. Salesflare …
Chose Salesflare
The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better …
Chose Salesflare
Much cheaper and has almost the same functionality, plus Salesflare has an integrated task section.
Chose Salesflare
You can think of Salesflare as a smarter Pipedrive. It rocks the same kind of intuitive user experience that is very low-barrier to get going with, but turns it up a notch when it comes handling, enriching and automating data. I've also find it more flexible to integrate with …
Chose Salesflare
Other products we've tried or evaluated have been too complex and/or been "too customizable" in that they do not offer an easy and intuitive path to enabling your sales team right out of the box.
Chose Salesflare
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any …
Chose Salesflare
Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love …
Features
Pepper CloudSalesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pepper Cloud
9.2
Ratings
18% above category average
Salesflare
8.1
Ratings
5% above category average
Customer data management / contact management10.00 Ratings8.80 Ratings
Workflow management9.00 Ratings8.70 Ratings
Territory management9.00 Ratings5.10 Ratings
Opportunity management9.00 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.00 Ratings9.00 Ratings
Contract management9.00 Ratings10.00 Ratings
Quote & order management9.00 Ratings6.10 Ratings
Interaction tracking10.00 Ratings8.80 Ratings
Channel / partner relationship management10.00 Ratings8.20 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pepper Cloud
9.5
Ratings
23% above category average
Salesflare
8.3
Ratings
10% above category average
Case management9.00 Ratings9.00 Ratings
Call center management10.00 Ratings7.00 Ratings
Help desk management00 Ratings9.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pepper Cloud
8.5
Ratings
11% above category average
Salesflare
8.7
Ratings
14% above category average
Lead management10.00 Ratings8.70 Ratings
Email marketing7.00 Ratings8.80 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pepper Cloud
8.7
Ratings
13% above category average
Salesflare
8.0
Ratings
5% above category average
Task management10.00 Ratings8.00 Ratings
Billing and invoicing management8.00 Ratings8.00 Ratings
Reporting8.00 Ratings8.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pepper Cloud
8.7
Ratings
14% above category average
Salesflare
8.2
Ratings
8% above category average
Forecasting9.00 Ratings7.90 Ratings
Pipeline visualization9.00 Ratings9.00 Ratings
Customizable reports8.00 Ratings7.80 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pepper Cloud
9.7
Ratings
26% above category average
Salesflare
8.7
Ratings
15% above category average
Custom fields10.00 Ratings8.10 Ratings
Custom objects9.00 Ratings10.00 Ratings
API for custom integration10.00 Ratings8.10 Ratings
Security
Comparison of Security features of Product A and Product B
Pepper Cloud
8.5
Ratings
2% above category average
Salesflare
8.1
Ratings
3% below category average
Single sign-on capability9.00 Ratings8.10 Ratings
Role-based user permissions8.00 Ratings8.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pepper Cloud
10.0
Ratings
31% above category average
Salesflare
8.5
Ratings
15% above category average
Social data10.00 Ratings8.80 Ratings
Social engagement10.00 Ratings8.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pepper Cloud
9.5
Ratings
26% above category average
Salesflare
8.9
Ratings
19% above category average
Marketing automation10.00 Ratings8.80 Ratings
Compensation management9.00 Ratings9.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pepper Cloud
10.0
Ratings
31% above category average
Salesflare
8.9
Ratings
19% above category average
Mobile access10.00 Ratings8.90 Ratings
Best Alternatives
Pepper CloudSalesflare
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Pepper CloudSalesflare
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Usability
10.0
(0 ratings)
9.0
(0 ratings)
Support Rating
10.0
(0 ratings)
9.0
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Pepper CloudSalesflare
Likelihood to Recommend
I use to interact with many clients on a daily basis on different platforms like WhatsApp, facebook, gmail, Outlook, etc. In that term Pepper Cloud helped me alot as I dont need to keep eyes on different platforms now. I can manage everything from CRM dashboard itself. Also it's mobile app make it more convenient to use
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Salesflare is recommendable for any business that runs a lean sales setup with a website for lead generation, empowered with maybe cold outreach and/or lead nurturing. Mostly so for small-to-medium sized businesses: they can save a ton of time/money generating more revenue with their human sales efforts, while Salesflare does the rest of the job.
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Pros
  • I particularly liked it's WhatsApp and other message channel integrations. It's makes it easy to handle conversations from single platform.
  • It's AI powered features like chatbot, task automation, etc very handy tools.
  • Multiple easy customization options
  • Works well with other programs seamlessly. Also, it should open API.
  • Provide 24*7 support.
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  • Workflows are easy to create and very effective for bulk messaging.
  • I like the email templates that I can set up and re-use - very convenient!
  • The phone app is good - I can access a contact right from my phone and call them. When I make a call, it automatically opens a note for me to create a time-stamped record of the call.
  • I also like that fact that I can add customized contact and account fields. This is a big help in allowing me to do pretty precise "sorts".
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Cons
  • Data and file storage is low
  • Limited email templates
  • The UI/Ux of reporting feature is bit old dated
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  • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
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Usability
Because it made me day to day work easy. I don't need to look after multiple apps to keep track of client's requirements. Everything can we handled from its dashboard only.
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The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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Support Rating
The provide 24*7 support on multiple channels like email, phone, WhatsApp, etc.
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Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Alternatives Considered
Their unique capabilities includes omnichannel CRM at reasonable prices.
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The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better Pipedrive. With the same easy-to-use, low-barrier approach to getting started, it ups the ante when dealing with data, enriching and automating it.
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Return on Investment
  • Being a social CRM, it provided a unified platfrom for managing multiple conversations at place.
  • It's integration capabilities makes it good option
  • Helped us to provide omnichannel support to our clients. We can now provide support to our clients via voice/video calls, email, social media, whatsapp, etc.
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  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
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ScreenShots

Pepper Cloud Screenshots

Screenshot of AI-powered Sales CRM SoftwareScreenshot of Opportunity Management DashboardScreenshot of CRM integrations

Salesflare Screenshots

Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.