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Pepper Cloud vs. Salesmate

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pepper Cloud

    Score9 out of 10
    Small Businesses (1-50 employees)
    Pepper Cloud CRM is a cloud-based customer relationship management software solution for SMBs that use WhatsApp, that when integrated adds lead management capabilities, scheduled messaging, and other outreach features.N/A

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    Pepper CloudSalesmate
    Editions & Modules
    No answers on this topic
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Pepper CloudSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredOptional
    Additional Details—We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Features
    Pepper CloudSalesmate
    Sales Force Automation
    Comparison of Sales Force Automation features of Pepper Cloud and Salesmate
    Feature
    Pepper Cloud
    9.2
    1 Ratings
    Salesmate
    8.1
    46 Ratings
    Customer data management / contact management10.01 Ratings10.045 Ratings
    Workflow management9.01 Ratings9.945 Ratings
    Territory management9.01 Ratings9.09 Ratings
    Opportunity management9.01 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings7.345 Ratings
    Contract management9.01 Ratings6.028 Ratings
    Quote & order management9.01 Ratings5.626 Ratings
    Interaction tracking10.01 Ratings7.839 Ratings
    Channel / partner relationship management10.01 Ratings6.930 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pepper Cloud and Salesmate
    Feature
    Pepper Cloud
    9.5
    1 Ratings
    Salesmate
    7.7
    19 Ratings
    Case management9.01 Ratings7.417 Ratings
    Call center management10.01 Ratings7.918 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pepper Cloud and Salesmate
    Feature
    Pepper Cloud
    8.5
    1 Ratings
    Salesmate
    6.3
    44 Ratings
    Lead management10.01 Ratings6.743 Ratings
    Email marketing7.01 Ratings6.042 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pepper Cloud and Salesmate
    Feature
    Pepper Cloud
    8.7
    1 Ratings
    Salesmate
    8.4
    41 Ratings
    Task management10.01 Ratings8.941 Ratings
    Billing and invoicing management8.01 Ratings00 Ratings
    Reporting8.01 Ratings7.937 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pepper Cloud and Salesmate
    Feature
    Pepper Cloud
    8.7
    1 Ratings
    Salesmate
    7.6
    43 Ratings
    Forecasting9.01 Ratings7.831 Ratings
    Pipeline visualization9.01 Ratings7.943 Ratings
    Customizable reports8.01 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Pepper Cloud and Salesmate
    Feature
    Pepper Cloud
    9.7
    1 Ratings
    Salesmate
    6.9
    45 Ratings
    Custom fields10.01 Ratings7.344 Ratings
    Custom objects9.01 Ratings6.733 Ratings
    API for custom integration10.01 Ratings7.127 Ratings
    Scripting environment00 Ratings6.521 Ratings
    Security
    Comparison of Security features of Pepper Cloud and Salesmate
    Feature
    Pepper Cloud
    8.5
    1 Ratings
    Salesmate
    8.0
    41 Ratings
    Single sign-on capability9.01 Ratings7.834 Ratings
    Role-based user permissions8.01 Ratings8.239 Ratings
    Social CRM
    Comparison of Social CRM features of Pepper Cloud and Salesmate
    Feature
    Pepper Cloud
    10.0
    1 Ratings
    Salesmate
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pepper Cloud and Salesmate
    Feature
    Pepper Cloud
    9.5
    1 Ratings
    Salesmate
    7.0
    35 Ratings
    Marketing automation10.01 Ratings7.035 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pepper Cloud and Salesmate
    Feature
    Pepper Cloud
    10.0
    1 Ratings
    Salesmate
    6.3
    42 Ratings
    Mobile access10.01 Ratings6.342 Ratings
    User Ratings
    Pepper CloudSalesmate
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (45 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.4
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)