PerformancePro vs. Reviewsnap

Useful in a wide range of performance management-based situations. Allows options like supervisor and peer feedback, as well as messaging and addition of notes to profiles and appraisals. Allows for uploading of external documents as well as creation PerformancePro-specific documents. We have used the system for both bi-annual and annual appraisals, and both cycles worked well. If your organization keeps performance-based records in another system or file structure, you might not utilize many of the options PerformancePro has, which could lead to it feeling underutilized.

Quick adaption came from the ease of use and that is why I would recommend it. If you need more robust cascading goal capabilities you might have to work at it

Incentivized

• Customization - allows employers to edit language throughout the review process to reflect company terminology.
• Automation - automatic emails and reminders for every step of the appraisal process. Saves time by reducing human follow-up at various points.

• Trigger automatic reminders for review completion.
• Organize feedback in specific areas of focus.
• Quickly view team members that are due for review. Great UX.

Incentivized

• Interface - user interface could be updated to a more modern feel. Home screen (with widgets) feels somewhat cramped and widget displays could be more fully optimized.
• Admin functions - Robust options, but the display of company edit pages is somewhat busy, and functions are sometimes buried under multiple pages of access.

• We've experienced challenges beginning new review cycles without old cycles not being closed out
• The UI is OK, but nothing special (a new version has been released, but we've not upgraded yet)
• We currently don't have any sort of integration between ReviewSnap and our payroll system for hires/terms. I'm not sure if this is possible or not but wasn't discussed when we implemented it.

Incentivized

In both chat and phone support, representatives have always been helpful and ready to offer assistance with any question or concern. Over the course of five years, there have been a few occasions when follow-up was assured but did not happen (or did not happen in a timely manner.) But much more frequently, support has been quick to follow-up and provide information as promised.

Reviewsnap has been comparable to most the systems I've used in the past. I wouldn't say that one of the systems I've used and mentioned above sticks out far above or below the others.

Incentivized

• Saves time by integrating multiple performance development aspects into one system.
• Easy to customize to fully align with company strategies, resulting in a clear and consistent message when providing feedback and appraisals.

• It's saved us a lot of paper and confusion. We used to use a lot of paper to track reviews from all over the organization. Now we use Reviewsnap to keep track of reviews and to use old reviews as reference when discussing goals.
• The cloud-based system is great due to the fact that we have satellite offices around the US. You can even do a review from Alaska if required.
• Initially the customer service was great and responsive during deployment. Once the deployment was complete, the HR director reported having a hard time contacting support.

Incentivized