PG Forsta HX Platform vs. Support.com Guided Path
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
PG Forsta HX Platform | Score8 out of 10 | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A |
Support.com Guided Path | Score8 out of 10 | N/A | Support.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps. | N/A |
| PG Forsta HX Platform | Support.com Guided Path | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| PG Forsta HX Platform | Support.com Guided Path | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 7.1 | - |
| Support Rating | 8.0 | - |
| Implementation Rating | 9.0 | - |