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PG Forsta HX Platform vs. SurveyMonkey

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PG Forsta HX Platform

    Score8 out of 10
    N/AThe PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    PG Forsta HX PlatformSurveyMonkey
    Editions & Modules
    No answers on this topic
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    PG Forsta HX PlatformSurveyMonkey
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PG Forsta HX PlatformSurveyMonkey
    Considered Both Products
    PG Forsta
    Chose PG Forsta HX Platform
    SurveyMonkey, which does not compare at all.
    Incentivized
    Chose PG Forsta HX Platform
    Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly …
    Incentivized
    Chose PG Forsta HX Platform
    Simply put, Confirmit was able to handle the requests our clients gave us. Some clients are fine with a very basic survey tool, but others want to control the look and feel down to a 'T', and Confirmit was one of the only programs that could accommodate the range of requests we …
    Incentivized
    SurveyMonkey, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    PG Forsta HX PlatformSurveyMonkey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of PG Forsta HX Platform and SurveyMonkey
    Feature
    PG Forsta HX Platform
    -
    Ratings
    SurveyMonkey
    8.6
    72 Ratings
    Survey templates00 Ratings9.171 Ratings
    Themes00 Ratings6.764 Ratings
    Custom logo/branding00 Ratings10.063 Ratings
    Survey Content
    Comparison of Survey Content features of PG Forsta HX Platform and SurveyMonkey
    Feature
    PG Forsta HX Platform
    -
    Ratings
    SurveyMonkey
    8.6
    74 Ratings
    Changes to live survey00 Ratings7.458 Ratings
    Question design help00 Ratings9.168 Ratings
    Multiple question types00 Ratings9.174 Ratings
    Survey Logic
    Comparison of Survey Logic features of PG Forsta HX Platform and SurveyMonkey
    Feature
    PG Forsta HX Platform
    -
    Ratings
    SurveyMonkey
    8.4
    68 Ratings
    Survey logic flexibility00 Ratings8.468 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of PG Forsta HX Platform and SurveyMonkey
    Feature
    PG Forsta HX Platform
    -
    Ratings
    SurveyMonkey
    10.0
    74 Ratings
    Response tracking00 Ratings10.073 Ratings
    Data export00 Ratings10.070 Ratings
    Standard reports00 Ratings10.073 Ratings
    Custom reports00 Ratings10.060 Ratings
    Analytics00 Ratings9.961 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of PG Forsta HX Platform and SurveyMonkey
    Feature
    PG Forsta HX Platform
    -
    Ratings
    SurveyMonkey
    10.0
    63 Ratings
    Access controls00 Ratings10.063 Ratings
    Compliance00 Ratings10.054 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of PG Forsta HX Platform and SurveyMonkey
    Feature
    PG Forsta HX Platform
    -
    Ratings
    SurveyMonkey
    9.9
    44 Ratings
    Vendor-offered crowdsourcing00 Ratings9.929 Ratings
    Respondent restrictions00 Ratings10.042 Ratings
    User Ratings
    PG Forsta HX PlatformSurveyMonkey
    Likelihood to Recommend
    9.0
    (25 ratings)
    10.0
    (107 ratings)
    Likelihood to Renew
    9.0
    (19 ratings)
    9.0
    (26 ratings)
    Usability
    7.1
    (5 ratings)
    9.9
    (38 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.0
    (3 ratings)
    9.4
    (35 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    10.0
    (2 ratings)