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Phone.com vs. Skype for Business / Lync (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Skype for Business / Lync (discontinued)

    Score8.7 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    Phone.comSkype for Business / Lync (discontinued)
    Editions & Modules
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    No answers on this topic
    Offerings
    Pricing Offerings
    Phone.comSkype for Business / Lync (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    Phone.comSkype for Business / Lync (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of Phone.com and Skype for Business / Lync (discontinued)
    Feature
    Phone.com
    10.0
    2 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Hosted PBX10.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
    User templates10.02 Ratings00 Ratings
    Call reports10.02 Ratings00 Ratings
    Directory of employee names10.02 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Phone.com and Skype for Business / Lync (discontinued)
    Feature
    Phone.com
    10.0
    2 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Answering rules10.02 Ratings00 Ratings
    Call recording10.02 Ratings00 Ratings
    Call park10.01 Ratings00 Ratings
    Call screening10.02 Ratings00 Ratings
    Message alerts10.02 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Phone.com and Skype for Business / Lync (discontinued)
    Feature
    Phone.com
    10.0
    1 Ratings
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    Audio conferencing10.01 Ratings8.01 Ratings
    Instant messaging10.01 Ratings8.01 Ratings
    Video conferencing00 Ratings7.01 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Phone.com and Skype for Business / Lync (discontinued)
    Feature
    Phone.com
    10.0
    2 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Mobile app for iOS10.01 Ratings00 Ratings
    Mobile app for Android10.01 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Phone.com and Skype for Business / Lync (discontinued)
    Feature
    Phone.com
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    High quality audio00 Ratings9.1191 Ratings
    High quality video00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings5.0181 Ratings
    Mobile support00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Phone.com and Skype for Business / Lync (discontinued)
    Feature
    Phone.com
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    Desktop sharing00 Ratings9.0191 Ratings
    Whiteboards00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Phone.com and Skype for Business / Lync (discontinued)
    Feature
    Phone.com
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    Calendar integration00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings8.182 Ratings
    Record meetings / events00 Ratings9.0143 Ratings
    Slideshows00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Phone.com and Skype for Business / Lync (discontinued)
    Feature
    Phone.com
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    Live chat00 Ratings8.5171 Ratings
    Audience polling00 Ratings7.094 Ratings
    Q&A00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of Phone.com and Skype for Business / Lync (discontinued)
    Feature
    Phone.com
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    User authentication00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings3.0109 Ratings
    User Ratings
    Phone.comSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (40 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (2 ratings)