Phorest vs. TeamUp by DaySmart

It's well suited if you own a salon and are looking for a software to manage all of your needs - stock/inventory, staff schedules, client bookings and rebookings. It's more salon focused than clinic focused (e.g. if you have a wellness center it's not ideal for consent forms for example). Changing staff price offering is a bit time consuming.

It's great for regular, recurring signups, which would be ideal for a gym or similar organization that holds classes that customers need to sign up for. For our weekly Berkeley swims, it's perfect. Customers can pay per class, buy a "10 swim pack," or buy an annual pass. They can set it to automatically register for a certain class that happens every week, or they can just sign up individually. We set the coach for each session, which allows our staff the functionality they need, and allows customers to see who from our staff will be there. We also host large events that often have 100+ participants, including the Alcatraz Swim. If we were just doing these events we would probably be looking for another registration program that people are more familiar with. However, using TeamUp for both has worked fine.

Incentivized

• Appointment scheduling
• SMS Reminders
• Rebooking SMS
• Support
• Managing Clients

• Simplified customer signups.
• Customer service when we have unique problems.
• Makes it easy to accept payments.

Incentivized

• Better UI/UX - more intuitive to use
• Better customer service support
• Would prefer more hand holding during onboarding experience

• More help with the initial setup.

Incentivized

Phorest is a more modern software, although it can still be more intuitive to use its much better than other options out there. I feel it works great for someone who has been using salon software for many years and wants to upgrade to something more modern, or for someone who is switching over from pen and paper to manage their appointments

TeamUp is more user-friendly overall than Basecamp and more affordable. It has just the right features to stay organized and on top of things without complicated features that can overwhelm an employee.

Incentivized

• More organization
• Helped with business processes

• Saved time which means saved money!
• More time to focus on important projects and less on logistical issues.

Incentivized