PingOne from Ping Identity vs. SecurID

The products we're using work well and are reliable. We've had very few outages, and when we have, their support team has been highly responsive and addressed the issues quickly. They are very customer focused and have been great partners throughout the relationship. I'm looking to adopt more of their technologies over the coming year.

Works well in a large organization with many employees and devices but may not work so well in smaller organizations due to alternatives that are cheaper and are already provided (such as Microsoft's Azure MFA). Using the soft token is easy and convenient. For a large environment, It has allowed us to have a single app used for authentication for all of our various users, and using the soft token is easy and convenient.

Incentivized

• PingFederate is feature-rich, and quickly updated with the latest standards and profiles. This gives us more tools to apply identity standards to modern business challenges.
• PingFederate and PingCentral were also easy to deploy within docker containers and weave into an infra-as-code deployment, keeping operational overhead low.
• PingID has an array of supported authenticators for nearly every use case, and early FIDO2 support has us looking into moving to passwordless much more quickly than I had anticipated.

Incentivized

• RSA SecurID allows me to access network files from remote locations (hotels, other businesses, working from home). This allows me greater productivity and helps me with a work-life balance as I can work later at night or not get so backed up when I'm traveling.
• RSA SecurID keeps information secure by limiting access to network files
• RSA SecurID is easy to use with a soft token - one less item to carry around in my travel bag

Incentivized

• I believe it is very secure & not sure if it needs any improvement as such
• Only suggestion would be it should not ask users to re-confirm if the session is still active

Incentivized

• The Android application cannot be easily returned to the original code (if you chose to move to the next code).
• If misconfigured, it can lock an administrator out of a server.
• The look and feel of the RSA control center status bar application have a dated feel.

Incentivized

Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.

Incentivized

Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.

Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.

Incentivized

For our enterprise, they've assigned a customer success manager to ensure our needs are being addressed, and that person is top notch in knowing our priorities, enhancement requests, and open cases. Every time we've needed to engage support for a problem or a how-to question, they've been highly responsive and followed up with us to ensure the case was completely resolved. Their support personnel are highly skilled and trained. This is a very customer-centric company.

Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.

Incentivized

We tested PingOne but our security team was not happy with it (because of cloud exposure). We tested PingId as well but our security team was not happy with it (because of cloud exposure). We [spent] some time on PingDataGovernance but so far we don't have any use case for this product. We started exploration for PingDataSync (to synchronize two different LDAP directories), [and] so far it looks promising.

RSA SecureID is still widely deployed and the de facto industry standard for 2nd factor authentication. Microsoft Azure offers alternative 2nd factor auth but the price was too high. We are still testing Citrix NetScaler offering with CloudBridge for 2nd factor auth and SMS code to user mobile device so it is yet to be seen as a viable alternative to RSA.

Incentivized

• it is positive with saving the cost
• some drawback with aging solution
• directory is solid and provide lots of cost saving

Incentivized

• We are pleased with our implementation of RSA Authentication Manager. The deployment process went smooth without many issues.
• Administration and troubleshooting are very easy using the GUI console.
• There is enough good quality documentation, training, and online forums are available for our team to refer to in case of any technical issues.

Incentivized