Pipedrive

Pipedrive

477 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pipedrive	Score8.6 out of 10	N/A	Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.	$24 per month per seat

Pricing

Pipedrive

Essential: $24
per month per seat
Advanced: $49
per month per seat
Professional: $69
per month per seat
Power: $79
per month per seat
Enterprise: $129
per month per seat

Pricing Offerings
Pipedrive
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

Monthly plans are available. The Essentials monthly plan at $24 per month.

Community Pulse
Key User Insights
	Pipedrive
Considered Both Products	Pipedrive Inc. Verified User Chose Pipedrive Salesforce is more complex, visually Pipedrive is easier to look at at a glance to see where your opportunities fall in the stages in your funnel; whereas Salesforce is not as visually appealing. Pipedrive is better for smaller businesses and more price effective than some of … Incentivized Helpful? Aviva Rosman Co-Founder and COO in Corporate at BallotReady (Civic & Social Organization, 11-50 employees) Chose Pipedrive Hubspot is more complex with more functionality, Pipedrive is easier and more straightforward to use. Incentivized Helpful? Verified User Chose Pipedrive Much easier setup and use on basic level. Incentivized Helpful? Verified User Chose Pipedrive The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow … Incentivized Helpful? Verified User Chose Pipedrive Asana is much better for task management and to-do lists. Also, it has a great calendar feature. Incentivized Helpful? Adam Tuchscherer Sales/Finance Exec in Finance and Accounting at Capitalize Consulting (Computer Software, 51-200 employees) Chose Pipedrive Overall compared to SFDC and other CRM tools Pipedrive stacks up very well when it comes to ease of use and usability. It needs a bit better more robust reporting compared to some of the other tools. But for the cost and value provides I'd rank Pipedrive very highly in … Incentivized Helpful? Verified User Chose Pipedrive Pipedrive has a simpler interface and focuses on sales initiatives rather than digital marketing efforts which is something that our sales team needs. Pipedrive offers a good level of flexibility when it comes to customizations and they are always open to adding new features. Incentivized Helpful? Adil Khan Robin Front-end Developer\| Team Lead in Information Technology at Dhaka IT Solution (Information Technology & Services, 11-50 employees) Chose Pipedrive Pipedrive has an excellent UI, email tracking features, and the ability to display contact information and notes about each individual. It allows us to integrate other systems with a high degree of automation, which is crucial to our workflow. Easy to pick up and use, with … Incentivized Helpful? Verified User Chose Pipedrive We switched from Microsoft Dynamics to Pipedrive because Pipedrive was more cost effective and gave us more control over the custom fields we could make that applied directly to our company. It also was a much easier software to navigate and the sales team was using it a lot … Incentivized Helpful? Weronika Oesterreicher Account Director in Human Resources at Key Search (Human Resources, 11-50 employees) Chose Pipedrive Pipedrive's integrations are so much better. Pipedrive has a much better user interface, the email tracking functionality is very handy, Pipedrive has a better interface in displaying people's contact details and our notes on them, and most importantly, Pipedrive allows us to … Incentivized Helpful? Verified User Chose Pipedrive It is easier to use and more specific. I think HubSpot has a lot and can be overwhelming or confusing at the start. It is cheaper, and the automation is easier to configure. I think it is a better option to start with Pipedrive software. Try it and check for yourself. Incentivized Helpful? Mark Rueckert Sales Director in Sales at Elemerce (Marketing & Advertising, 51-200 employees) Chose Pipedrive Pipedrive is less complex and far more affordable. It is missing some of the marketing tools (email marketing, adspend tracking, etc.) But for a small team this tool is far superior. It cuts out the fluff and focuses on helping you manage a pipeline. And the cost is a million … Incentivized Helpful? Verified User Chose Pipedrive Better integrations, dashboards, reporting, and tasks Incentivized Helpful? Jack Mattheus Human Resources Management in Human Resources at Siemens Energy (Renewables & Environment, 10,001+ employees) Chose Pipedrive The difference between this CMR software and similar ones is that Pipedrive is much more complete in terms of features that can be exercised in different job roles such as consulting, human resources management and marketing. Incentivized Helpful? Verified User Chose Pipedrive Pipeline Deals - prior to Pipedrive we tested Pipeline Deals. these two products are similar as in they are made for small/mid-sized businesses. We felt that Pipedrive was more intuitive and easier for our companies needs. The deal tracking was a real decision-maker for us. … Incentivized Helpful? Verified User Chose Pipedrive I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back … Incentivized Helpful? Verified User Chose Pipedrive Pipedrive is much more intuitive, fast, easy to understand and to keep tracking, BUT, it's not as customizable, as good for marketing automation, it doesn't use AI. Salesforce was the most customizable CRM I ever used, that was amazing, we could adapt to every business, but the … Incentivized Helpful? Verified User Chose Pipedrive I have not used products similar to Pipedrive. Incentivized Helpful? Edgar Romero Director of Sales in Sales at Robocrea (Education Management, 11-50 employees) Chose Pipedrive Pipedrive stands ahead of SugarCRM in its ease of use, its simplicity and zero overhead information that is not needed in order to manage your leads. Pipedrive is our preferred tool since it has everything you would really need is a pretty simple, clean, and easy to use and … Incentivized Helpful? Verified User Chose Pipedrive Pipedrive was being used by a sister company and recommended. Not sure how a one on one trial would go. I like Outlook for email and Pipedrive is weak when synching with Outlook Incentivized Helpful? Timothy Berman Innovation Manager in Research & Development at Constellation Software, Inc. (Retail, 51-200 employees) Chose Pipedrive Pipedrive is extremely lightweight, but extremely powerful as you get deeper into it. My 61 year old father will use it, when he won't even use email on desktop. Pipedrive is inexpensive and easy to adopt. It's also easy to adapt, adding custom fields, deal stages, and other … Incentivized Helpful? Stephen Steinberg Founder in Corporate at Raw Athletics (Sports, 1-10 employees) Chose Pipedrive Pipedrive is extremely simple with the pipeline management, but more time-consuming than necessary for even simpler tasks like browsing through contacts or organizations, and especially making changes to those contacts or organizations. If they were able to make it so that you … Incentivized Helpful? Brett Eskelson VP of Sales in Sales at CodeMonkey (E-Learning, 11-50 employees) Chose Pipedrive Pipedrive is nowhere near as capable as Salesforce, but it's also much easier to manage. I think of Pipedrive as a simple version CRM that is good for managing inbound lead's interests in an organized way. When you have a larger sales structure with different components and … Incentivized Helpful? Shannon McNamara Digital Marketing in Marketing at CareSync (Hospital & Health Care, 201-500 employees) Chose Pipedrive Pipedrive was the best option for our company because the price is right for a small company! Before Pipedrive, we were just tracking sales in excel spreadsheets, and Pipedrive I believe is the next best step if you want to graduate from spreadsheets, but not take your company … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Pipedrive

Comparison of Sales Force Automation features of Pipedrive
Feature	Pipedrive 6.7 61 Ratings
Customer data management / contact management	7.717 Ratings
Workflow management	5.714 Ratings
Territory management	6.09 Ratings
Opportunity management	8.359 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.057 Ratings
Contract management	5.010 Ratings
Quote & order management	5.08 Ratings
Interaction tracking	8.014 Ratings
Channel / partner relationship management	6.711 Ratings

Comparison of Customer Service & Support features of Pipedrive
Feature	Pipedrive 2.9 7 Ratings
Case management	4.76 Ratings
Call center management	1.15 Ratings
Help desk management	3.16 Ratings

Comparison of Marketing Automation features of Pipedrive
Feature	Pipedrive 6.0 42 Ratings
Lead management	5.742 Ratings
Email marketing	6.46 Ratings

Comparison of CRM Project Management features of Pipedrive
Feature	Pipedrive 6.0 60 Ratings
Task management	7.757 Ratings
Billing and invoicing management	4.15 Ratings
Reporting	6.156 Ratings

Comparison of CRM Reporting & Analytics features of Pipedrive
Feature	Pipedrive 6.8 62 Ratings
Forecasting	6.313 Ratings
Pipeline visualization	8.062 Ratings
Customizable reports	6.110 Ratings

Comparison of Customization features of Pipedrive
Feature	Pipedrive 4.8 58 Ratings
Custom fields	5.458 Ratings
Custom objects	6.048 Ratings
Scripting environment	1.04 Ratings
API for custom integration	6.741 Ratings

Comparison of Security features of Pipedrive
Feature	Pipedrive 5.9 56 Ratings
Single sign-on capability	6.112 Ratings
Role-based user permissions	5.754 Ratings

Comparison of Integrations with 3rd-party Software features of Pipedrive
Feature	Pipedrive 3.6 7 Ratings
Marketing automation	3.67 Ratings
Compensation management	3.54 Ratings

Comparison of Platform features of Pipedrive
Feature	Pipedrive 7.4 55 Ratings
Mobile access	7.455 Ratings

User Ratings
	Pipedrive
Likelihood to Recommend	7.6 (65 ratings)
Likelihood to Renew	8.0 (3 ratings)
Usability	9.7 (18 ratings)
Availability	8.2 (1 ratings)
Support Rating	8.5 (15 ratings)
Implementation Rating	8.2 (1 ratings)