Pipefy vs. ProcessMaker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipefy
Score 7.5 out of 10
N/A
Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
$22
per user, per month*
ProcessMaker
Score 9.0 out of 10
N/A
ProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A
Pricing
PipefyProcessMaker
Editions & Modules
Business
$22
per user, per month*
Enterprise
$36
per user, per month*
Unlimited
Custom
Starter
Free
No answers on this topic
Offerings
Pricing Offerings
PipefyProcessMaker
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Discounts available for annual billing.
More Pricing Information
Community Pulse
PipefyProcessMaker
Considered Both Products
Pipefy
Chose Pipefy
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and …
Chose Pipefy
Trello is a much simpler tool in general ways, it does not provide nearly 1/100 of the customization from papery. Also, Trello seems to be stuck in the past, the design never got refreshed, and on Pipefy, they are constantly keeping up the design fresh and beautiful.
Chose Pipefy
Pipefy was suggested by our new developer and we switched from Freshdesk. It was a lot better looking and easy to navigate. We used Google Forms at first but that isn't really what you should be using to keep track of bugs. Freshdesk focused more on the outside of the …
Chose Pipefy
I used Pipedrive at another company to organize quotes. I really liked the software but it wasn't what I was looking for for our company.
Chose Pipefy
Pipefy is very process-oriented and not task or project-oriented. Other tools might offer different views such as the Gantt chart that makes a lot of sense if the project you are working on requires it. But Pipefy is better when the complexity of the process demands automation …
ProcessMaker
Chose ProcessMaker
We looked at all and tested some with the final recommendation being for ProcessMaker. The features the were key to our decision making were its easy integration options and capabilities, its open source version for our extended customization needs and its ease of use and web …
Chose ProcessMaker
In the short run, ProcessMaker blows KiSSFLOW away. It is easy to understand and use. But in the long run, once you get into more complicated actions, they equal out. The price was right, and while we eventually went for another option, ProcessMaker would have been the next …
Chose ProcessMaker
Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. Kissflow, Blueworks Live, and Bizagi, being the most relevant and Adonis, to mention the ones we consider the most relevant and capable of …
Chose ProcessMaker
It is far cheaper than JIRA. I have used JIRA , the UI is good as compared to processmaker. But compared to workflow designing and management, I found processmaker far easier. And yes ProcessMaker requires less resources to run on.
Chose ProcessMaker
Based on our experience, the agent for ProcessMaker Task Mining is more robust than for either of the competing products. However Celonis is has a significantly more mature user interface, and UiPath has a significantly more configurable interface.
Features
PipefyProcessMaker
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Pipefy
-
Ratings
ProcessMaker
9.3
Ratings
14% above category average
Dashboards00 Ratings10.00 Ratings
Standard reports00 Ratings9.00 Ratings
Custom reports00 Ratings9.00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Pipefy
-
Ratings
ProcessMaker
9.2
Ratings
25% above category average
Process designer00 Ratings10.00 Ratings
Process simulation00 Ratings10.00 Ratings
Business rules engine00 Ratings8.00 Ratings
SOA support00 Ratings9.00 Ratings
Process player00 Ratings9.00 Ratings
Form builder00 Ratings9.70 Ratings
Model execution00 Ratings9.00 Ratings
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PipefyProcessMaker
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All AlternativesView all alternativesView all alternatives
User Ratings
PipefyProcessMaker
Likelihood to Recommend
8.2
(0 ratings)
9.0
(0 ratings)
Support Rating
9.5
(0 ratings)
-
(0 ratings)
User Testimonials
PipefyProcessMaker
Likelihood to Recommend
Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
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I loved it. You will not get an easier interface. You can develop workflow processes in a simple way, one which allows anyone to understand what you are trying to accomplish; however, you will get into some issues if your employees are scared of coding (when you get to the advanced features). For some, this will never be an issue as the knowledge you need is very basic. But for the school I was working with, it would have stopped them cold
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Pros
  • Flexibility on process management.
  • Internal automations and connections to different data bases and boards.
  • Easily connection with external programs through API's.
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  • Connecting activities across applications which are not part of the core landscape (e.g. Excel, MS Teams)
  • Being able to identify activities being performed such as typing into a form, reading content on pages, or navigating between pages in an application.
  • Identify copy / paste events, including the source system / application being copied from and the target.
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Cons
  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
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  • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
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Usability
No answers on this topic
I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
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Support Rating
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
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No answers on this topic
Alternatives Considered
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
Read full review
Based on our experience, the agent for ProcessMaker Task Mining is more robust than for either of the competing products. However Celonis is has a significantly more mature user interface, and UiPath has a significantly more configurable interface.
Read full review
Scalability
No answers on this topic
I gave this rating for the adaptability and growth for Processmaker for its many capabilities for support and flexibility. These include ease of integration with many other systems, its open source version for its extended customization and capabilities of the tool and its low-code / no-code capabilities to be able to easily design and automate processes with minimal or no-code.
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Return on Investment
  • We were able to register and manage over 5 thousand transactions in the first 2 years of our startup.
  • It compiled more than 5,000 contacts for present and future campaigns.
  • It's the back office for our startup.
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  • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
  • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
  • However, IE Browser is not well supported, somewhat let the user confuse.
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ScreenShots