Pipefy vs. Zuri

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipefy
Score 7.5 out of 10
N/A
Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
$22
per user, per month*
Zuri
Score 10.0 out of 10
N/A
Zuri headquartered in Sao Paulo offers a BPMS platform for enterprises, providing a drag and drop process designer and workflow building tool.N/A
Pricing
PipefyZuri
Editions & Modules
Business
$22
per user, per month*
Enterprise
$36
per user, per month*
Unlimited
Custom
Starter
Free
No answers on this topic
Offerings
Pricing Offerings
PipefyZuri
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Discounts available for annual billing.
More Pricing Information
Community Pulse
PipefyZuri
Considered Both Products
Pipefy
Chose Pipefy
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and …
Chose Pipefy
Trello is a much simpler tool in general ways, it does not provide nearly 1/100 of the customization from papery. Also, Trello seems to be stuck in the past, the design never got refreshed, and on Pipefy, they are constantly keeping up the design fresh and beautiful.
Chose Pipefy
Pipefy was suggested by our new developer and we switched from Freshdesk. It was a lot better looking and easy to navigate. We used Google Forms at first but that isn't really what you should be using to keep track of bugs. Freshdesk focused more on the outside of the …
Chose Pipefy
I used Pipedrive at another company to organize quotes. I really liked the software but it wasn't what I was looking for for our company.
Chose Pipefy
Pipefy is very process-oriented and not task or project-oriented. Other tools might offer different views such as the Gantt chart that makes a lot of sense if the project you are working on requires it. But Pipefy is better when the complexity of the process demands automation …
Zuri
Chose Zuri
We tried other options, saw many demos, some customized, and used some Trials. Zuri was faster and simpler to model processes and activate the automation solutions. Zuri does now require technical knowledge to automate processes. Business people (citizen developers) can easily …
Features
PipefyZuri
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Pipefy
-
Ratings
Zuri
9.0
Ratings
10% above category average
Dashboards00 Ratings9.00 Ratings
Standard reports00 Ratings8.00 Ratings
Custom reports00 Ratings10.00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Pipefy
-
Ratings
Zuri
9.3
Ratings
11% above category average
Process designer00 Ratings10.00 Ratings
Process simulation00 Ratings10.00 Ratings
Business rules engine00 Ratings9.00 Ratings
SOA support00 Ratings9.00 Ratings
Form builder00 Ratings9.00 Ratings
Model execution00 Ratings9.00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Pipefy
-
Ratings
Zuri
9.0
Ratings
7% above category average
Social collaboration tools00 Ratings9.00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Pipefy
-
Ratings
Zuri
8.0
Ratings
2% below category average
Content management00 Ratings8.00 Ratings
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User Ratings
PipefyZuri
Likelihood to Recommend
8.2
(0 ratings)
10.0
(0 ratings)
Support Rating
9.5
(0 ratings)
-
(0 ratings)
User Testimonials
PipefyZuri
Likelihood to Recommend
Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
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Workflow automation where you need business resiliency adjusting processes during time to enhance client experience. Zuri is easy. It allows easy updates on stablished (simple and robust!) processes to enhance the workflow. Operations Eficiency gets focus on reducing the human hours and human errors in communications (e-mails), manuals tasks such as spreadsheets and data treatments, all types of repetitive tasks can be automated. Easy, simple and fast by non technical people. Scenarios where you need to automate workflows to ensure qualify and controlling the progresses and productivity of teams, people and organizations. Dashboards and reports specifically created for my own KPIs and goals. I could benefit from more business intelligence, getting my operations data structured (structurated data) and then used Analytics to better understand where and how to improve my operations to: increase client experience, improve profit margins while I was decreasing costs and waist.
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Pros
  • Flexibility on process management.
  • Internal automations and connections to different data bases and boards.
  • Easily connection with external programs through API's.
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  • Workflow automation made simple and fast by non technical people.
  • Hyperautomation (technology and processes orchestration).
  • Visual and intuitive interface developed for citizen developers and IT teams.
  • Accelerate the automation solutions development by IT teams (from simple to complex).
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Cons
  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
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  • AI can be slightly improved.
  • Process mining can be slightly improved.
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Support Rating
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
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No answers on this topic
Alternatives Considered
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
Read full review
We tried other options, saw many demos, some customized, and used some Trials. Zuri was faster and simpler to model processes and activate the automation solutions. Zuri does now require technical knowledge to automate processes. Business people (citizen developers) can easily create their own automations in simple way, in minutes. Despite, Zuri is less expensive. And, it is used by entire organization, not only IT teams. Although IT teams have the governance (full governance and control - including auditing reports ready in clicks) the business people are on the spot too. IT teams use it to accelerate (faster and better, more controlled!) automation solutions (from simple to complex - all with drag and drop feature) the business people (Sales, Marketing, HR, Suppliers, Logistics...) they can easily automate their processes without the waiting time until IT team can deliver what is needed today.
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Return on Investment
  • We were able to register and manage over 5 thousand transactions in the first 2 years of our startup.
  • It compiled more than 5,000 contacts for present and future campaigns.
  • It's the back office for our startup.
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  • ROI was around 7 to 9x the second option we had.
  • Less expensive than other BPMS tools (options), very fast to implement.
  • Additionally, this is a BPMS tool that is used by all organization, not only IT teams.
  • Democratized expertise on automation leaving IT team free for more strategic projects rather than creating processes/workflow automation solutions for businesses teams.
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ScreenShots