Pipeline Suite vs. SmartBid

Pipeline Suite is a very niche product, but for anyone who has ever dealt with the construction bidding process, you can understand the need for it. With Pipeline Suite, it is so easy to request bids, share documents and plans, and coordinate schedules for submittals. We are able to prequalify sub contractors and vendors at a faster pace as well with the product

Incentivized

As mentioned before in some of the previous questions, the confidentiality agreement feature is extremely helpful. I have worked on several projects where it's so early in the design phase that the documents are considered confidential and we are required to get a signed NDA from every person who sees the documents. This feature makes it extremely painless. SmartBidNet is less appropriate if you're just doing a quick cost exercise where you might not need to contact several subs. It's easier to just use email and a cloud sharing program like Box or Egnyte.

Incentivized

• Sharing documents and plans with project stakeholders is a piece of cake.
• The product makes tracking the status of bids so much easier.

Incentivized

• It stores the bid documents all in one place.
• Easy way to effectively communicate with a large number of people at once.
• The emails are pretty instantaneous when they get sent out.

Incentivized

• The onboarding process was difficult for us just because we had some pretty disorganized databases.
• The product is pricey for small to medium sized firms.

Incentivized

• The graphical interface needs improvements to make it easier to use.
• Some operations are not fully automated.
• Currently, it is impossible to track what all users modify. User monitoring is the key, considering that we work with complex historic buildings.

Incentivized

I have found that the customer support team has an understanding of the construction bidding process. They have been able to see issues through our eyes, so to speak, not just through the eyes of a software company. They have always been very timely in their responses and seem to go above and beyond to solve issues

Incentivized

SmartBid has an excellent support team that is always at your service. Any problem I've had (when I've even had them) has been resolved almost immediately, along with tips on how to avoid them in the future. If you're looking for a program with excellent customer service, look no further than SmartBid.

Incentivized

I don't have a lot of personal experience with SmartBid, but from what I hear from other colleagues, Pipeline Suite makes it easier for subcontractors to access documents/plans and to respond to bids. The interface and design of Pipeline Suite is more modern and the user experience is a major upgrade from SmartBid

Incentivized

SmartBid is the first software of its kind that I use. However, comparing it with other software used by colleagues, it is evident that SmartBid has a much higher potential than software of the same category. By allowing easier management of documents and sub-contractors, SmartBid allows a high increase in the overall speed and efficiency of the interventions in the construction sites. Furthermore, using it makes it possible to increase the number of projects we can manage simultaneously.

Incentivized

• We have been able to respond to more bids using Pipeline Suite.
• Our proposals are more accurate and organized, which has made our projects come under budget more often.

Incentivized

• SmartBid helps eliminate jumping all over the place, all your invites are on one system.
• It allows us to see who and how many general contractors are bidding, let’s us know if it’s a job worth spending time on.

Incentivized