Pipeliner CRM vs. Really Simple Systems

Pipeliner CRM

Really Simple Systems

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pipeliner CRM	Score 8.7 out of 10	Mid-Size Companies (51-1,000 employees)	Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an…	$65
Really Simple Systems	Score 7.6 out of 10	Small Businesses (1-50 employees)	Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.	$0 2 Users and 100 Company Records

Pricing

Pipeliner CRM

Really Simple Systems

Editions & Modules

STARTER - Basic sales management, tracking and collaboration: $65.00 per user per month
STARTER - Basic sales management, tracking and collaboration: $65 per user per month
BUSINESS - Full CRM functionality, customization and unique productivity features.: $85 per user per month
BUSINESS - Full CRM functionality, customization and unique productivity features.: $85 per user per month
ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.: $115 per user per month
ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.: $115 per user per month
UNLIMITED - Full CRM functionality with advanced reporting, customization and services.: $150 per user per month
UNLIMITED - Advanced CRM functionality including advanced features: $150 per user per month

Free CRM: $0
2 Users and 100 Company Records
Starter: $15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional: $33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise: $50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules

Offerings

Pricing Offerings
Pipeliner CRM	Really Simple Systems
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

All plans include free customer support and setup help.

More Pricing Information

Community Pulse
	Pipeliner CRM	Really Simple Systems
Considered Both Products	Pipeliner CRM Verified User Anonymous Chose Pipeliner CRM The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. … Incentivized Helpful? Jean François SACK Sales Consultant Chose Pipeliner CRM Conversely from competitors listed below, Pipeliner CRM does not need expensive certification for its administration daily basis. It is very intuitive and easy to use. Pipeliner CRM has a friendly interface with drag-and-drop functions. this software is designed to deliver … Incentivized Helpful? EP Erick Parker Owner Chose Pipeliner CRM I have used other CRM products. Pipeliner is more user-friendly out of the box, ready to go. Incentivized Helpful? Elliot Gaborone Sales Manager Chose Pipeliner CRM As mentioned before, way easier to adopt too. Customization was easy to get a hang of, the training was superb, and allows anyone to quickly and easily get running with it. Incentivized Helpful? Ramadhani Msika Lead Generator Chose Pipeliner CRM FlexJobs Incentivized Helpful? GEORGE MWENISONGOLE Direct Sales Agent Chose Pipeliner CRM Another CRM like Creatio is not very user-friendly. With a lot of complications, it might take a long time for a new user to master it, but Pipeliner CRM is easier to use and easier to master within a short period of time, which makes it more efficient and effective than any … Incentivized Helpful? Emmanuel Alex Prah Field Sales Manager Chose Pipeliner CRM I will always select Pipeliner CRM because it is very flexible, easy to work with, data capturing is at its best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without … Incentivized Helpful? Verified User Anonymous Chose Pipeliner CRM Sales friendly interface with uniform navigation Incentivized Helpful? Mfundo Ntsodo Sales Consultant Chose Pipeliner CRM Pipeliner is easy to set up and it does not take time to get working other than the other CRM's that take up to 2 months before you can use it. Also pipeliner is easy to use and it is less costly unlike the other CRM's with high prices they charge. Incentivized Helpful? Gary Perkins Director Chose Pipeliner CRM We wanted a pure cloud-based solution with a reliable mobile app. This was a key driving force: reducing issues around upgrade and IT maintenance of servers etc. It was the first cloud-based solution welcomed by the team with an attractive interface that was common to both … Incentivized Helpful? Simon Tarh Chief Operating Officer Chose Pipeliner CRM Easy to integrate, comprehensive navigation, and well-understanding sales process. Incentivized Helpful? HN Hamza Naeem Business Manager Chose Pipeliner CRM It is better than Pipedrive since its features are more advanced than Pipedrive. Pipeliner has a better mobile app and its features are great to use. Incentivized Helpful? Falodun Adewumi Senior Key Account Manager Chose Pipeliner CRM Pipeliner CRM has robust data entry functionality which is a panacea to exquisite output. On Pipeliner, customization and data viewing options are possible. We can choose the way we view data and information on the platform. Reporting is also easier and flexible because we can … Incentivized Helpful? Lori Grass Vice President of Sales Chose Pipeliner CRM Pipeliner's visual user interface is a favorite of our sales team. I love the LinkedIn integration. It makes searching and linking in with prospects and customers easy. I also really enjoy how it pulls the pictures. This is especially handy when meeting with someone that you've … Helpful? Babette Ten Haken Founder & President Chose Pipeliner CRM Pipeliner CRM raises the bar far beyond any other currently available CRM. It makes all of your data immediately accessible and usable. It takes you away from constantly having to enter data into your CRM system and allows me to be a consultant and interpret findings from my … Helpful? Randy Tucker President / CTO Chose Pipeliner CRM We have been in the CRM space for a number of years. We represent and implement on-premise and Saas products regularly. Pipeliner CRM is one of those that provides a powerful set of tools for the sales team from agents to management to C-Team. It is the ONLY tool in our kit … Helpful? Paulo Castello CEO & Fundador Chose Pipeliner CRM Don't have experience with any similar products. Helpful?	Really Simple Systems Verified User Anonymous Chose Really Simple Systems Really Simple Systems has less features than Zoho [CRM] but is a lot easier to use and therefore more suitable for our smaller business with employees using it who also have many other tasks. Incentivized Helpful? RP Richard Perry Group Marketing MAnager Chose Really Simple Systems It's like it takes the best bits from the above and puts it all into one easy-to-use system. Nowhere near as complicated. A couple of tweaks to be perfect but [it] certainly does the job I need it to. Incentivized Helpful? Sarah Healy Executive Assistant Chose Really Simple Systems [Really Simple Systems is a] good price for package value, [and we] can add more users. Incentivized Helpful? SW Sara Walker Administrative Assistant Chose Really Simple Systems Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems We like it as it's good value for the price, [a lot] of us like to use it and it's a great location everyone knows to access for contacts[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Active campaign - much more expensive and hosting issues for us based in JSY[.] Incentivized Helpful? LH Lisa Horn Research Analyst Chose Really Simple Systems I have not used any other similar system that I can rate RSS to[.] Incentivized Helpful? Ashley Goolsby Managing Partner Chose Really Simple Systems We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems I originally used Zoho CRM, but made the switch to REally Simple Systems and haven't looked back. Really Simple Systems at the time provided a more comprehensive customer database management and task tool than Zoho. Easier to use and nicer to look at. Never regretted the … Incentivized Helpful? DA Daisy Agboola Account Director Chose Really Simple Systems I was placing all my client information on Trello by using an excel file and adding to the upload documents cards on the Marketing Moon office board. This was all for the employees to see what going on with clients. The problem is, it was so frustrating excel UX was not as … Incentivized Helpful? Neil Gilmartin Business Consultant - Director Chose Really Simple Systems Goldmine was an older technology platform [that] became outdated in look, feel, and functionality. Sage CRM was really built for Sage account users and is well integrated but limited in its marketing functionality. Microsoft Dynamics took too long to build and implement. [We] got … Incentivized Helpful? Susan Deutsch Creator/Publisher Chose Really Simple Systems I have tried several other customer database programs and none have been as user friendly and at the same time very comprehensive on its capability. Incentivized Helpful? Scott Ellison Executive Vice President Chose Really Simple Systems We evaluated multiple products, and for our purposes Really Simple Systems appeared to be the best fit. Other than a couple of little quirks, we are not disappointed at all. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Really Simple is lower in cost and provides better customer support. salesforce doesn't provide a lot of back office support and is very expensive. Incentivized Helpful? Niki Dealey Co-Owner Chose Really Simple Systems While Really Simple Systems doesn't have an APP Exchange like Sales Force does, most small businesses will find Really Simple Systems easy to use, affordable, and most of all their customer service is EXCELLENT! When you wear multiple hats like I do, Really Simple Systems … Incentivized Helpful? Kimberly Pruitt Owner/Manager Chose Really Simple Systems Never used other CRM Incentivized Helpful? Carlos Lemos District Manager - Agricultural Division Chose Really Simple Systems I'm very familiar with salesforce.com and frankly speaking, they place a high mark for anyone in the space. I like the simplicity of Really Simple but I'm concerned that it comes at a price (giving a more comprehensive CRM). Incentivized Helpful? Jay Rau Director, Business Development Chose Really Simple Systems Easier to use. Customer Service better. Better Value. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch … Incentivized Helpful? Christine Leatherman Southern California Representative Chose Really Simple Systems Less user-friendly. I didn't select RSS. Incentivized Helpful? Alison Meredith Marketing Director Chose Really Simple Systems simpler, less expensive, default organization is by company instead of by contact. RSS does not overcomplicate things. You don't have to take a 20 hour course before you can start using RSS to good effect. Incentivized Helpful? Barry Neighbors Aerospace and Defense Supplier Marketing and Sales Expert, Authority, Speaker Chose Really Simple Systems I selected because of ease of use. Incentivized Helpful? Henry McDonald FCMI Business Development Manager Chose Really Simple Systems Really Simple Systems has the ability to be tailored by the user to the needs of the business with help if required provided very quickly and efficient processing and if very much part of our culture not simply a tool to process data. THe key selling point is the fact that we … Incentivized Helpful? Freya Vaughan Marketing and Events Officer Chose Really Simple Systems We were limited in terms of budget and our IT department wanted the data hosted in the UK. RSS fit with all of our requirements. We looked very closely at Kinetix as this also has an integrated event booking system which would have been ideal for us but it was too expensive. Incentivized Helpful?

Features

Pipeliner CRM

Really Simple Systems

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Pipeliner CRM 9.0 Ratings 15% above category average	Really Simple Systems 7.2 Ratings 7% below category average
Customer data management / contact management	8.10 Ratings	7.80 Ratings
Workflow management	8.90 Ratings	7.10 Ratings
Territory management	8.90 Ratings	6.90 Ratings
Opportunity management	9.00 Ratings	7.70 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.70 Ratings	6.30 Ratings
Contract management	8.80 Ratings	00 Ratings
Quote & order management	9.60 Ratings	00 Ratings
Interaction tracking	8.90 Ratings	7.50 Ratings
Channel / partner relationship management	9.00 Ratings	00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Pipeliner CRM 9.3 Ratings 21% above category average	Really Simple Systems 7.2 Ratings 5% below category average
Case management	9.10 Ratings	7.40 Ratings
Call center management	9.10 Ratings	00 Ratings
Help desk management	9.60 Ratings	7.00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Pipeliner CRM 8.6 Ratings 13% above category average	Really Simple Systems 7.1 Ratings 7% below category average
Lead management	8.90 Ratings	7.00 Ratings
Email marketing	8.20 Ratings	7.20 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Pipeliner CRM 8.8 Ratings 15% above category average	Really Simple Systems 7.0 Ratings 8% below category average
Task management	8.30 Ratings	7.10 Ratings
Billing and invoicing management	9.10 Ratings	00 Ratings
Reporting	9.00 Ratings	6.90 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Pipeliner CRM 8.3 Ratings 9% above category average	Really Simple Systems 6.5 Ratings 15% below category average
Forecasting	9.00 Ratings	6.30 Ratings
Pipeline visualization	8.30 Ratings	6.30 Ratings
Customizable reports	7.50 Ratings	6.80 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Pipeliner CRM 8.3 Ratings 10% above category average	Really Simple Systems 6.8 Ratings 10% below category average
Custom fields	8.20 Ratings	7.10 Ratings
Custom objects	8.00 Ratings	6.80 Ratings
Scripting environment	9.10 Ratings	00 Ratings
API for custom integration	8.10 Ratings	6.50 Ratings

Security

Comparison of Security features of Product A and Product B
	Pipeliner CRM 8.2 Ratings 1% below category average	Really Simple Systems 7.7 Ratings 8% below category average
Single sign-on capability	8.30 Ratings	00 Ratings
Role-based user permissions	8.20 Ratings	7.70 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	Pipeliner CRM 8.4 Ratings 13% above category average	Really Simple Systems - Ratings
Social data	8.00 Ratings	00 Ratings
Social engagement	8.70 Ratings	00 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Pipeliner CRM 8.5 Ratings 15% above category average	Really Simple Systems - Ratings
Marketing automation	7.90 Ratings	00 Ratings
Compensation management	9.10 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Pipeliner CRM 8.2 Ratings 11% above category average	Really Simple Systems 6.8 Ratings 8% below category average
Mobile access	8.20 Ratings	6.80 Ratings

Best Alternatives
	Pipeliner CRM	Really Simple Systems
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
Enterprises	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Pipeliner CRM	Really Simple Systems
Likelihood to Recommend	9.0 (0 ratings)	7.6 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	9.1 (0 ratings)
Usability	9.7 (0 ratings)	7.8 (0 ratings)
Support Rating	8.9 (0 ratings)	8.0 (0 ratings)

User Testimonials
	Pipeliner CRM	Really Simple Systems
Likelihood to Recommend	Pipeliner CRM is amazingly flexible to your business model. For example, in addition to tracking movement of leads through your sales pipeline, Pipeliner CRM can be used to track internal processes, like RFQ and RFPs through your organization. It's highly adaptable across your organization. Babette Ten Haken Founder & President Read full review	I think one of the plus points is the simplicity of sending a simple email to your database and managing your prospects list. However, if you wanted to manage your sales pipeline in more depth it might not be right for you. Incentivized AA Amanda Arnold Read full review
Pros	Clear and easy visualisation of Sales Process Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use Reporting into pivot table is also easy and very useful Mobile app has always been very good and easy to use since 2015 Gary Perkins Director Read full review	Customer Service is EXCELLENT! Fast response time, professional, and helpful. Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves. Very reasonably priced even at the Enterprise level, which we have chosen for our company. Niki Dealey Co-Owner Read full review
Cons	Pipeliner CRM needs to create a video chat room where you can see exactly where your employee is working in the field. Pipeliner CRM needs to integrate a command where a user can use his voice to command what he wants. Simon Tarh Chief Operating Officer Read full review	Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal. Alison Meredith Marketing Director Read full review
Likelihood to Renew	Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way. Paulo Castello CEO & Fundador Read full review	No answers on this topic
Usability	I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also. Jean François SACK Sales Consultant Read full review	Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts. Incentivized MC Max Charrington Sales Executive Read full review
Support Rating	The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on. GEORGE MWENISONGOLE Direct Sales Agent Read full review	Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between. Incentivized Verified User Anonymous Read full review
Alternatives Considered	I will always select Pipeliner CRM because it is very flexible, easy to work with, data capturing is at its best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. Emmanuel Alex Prah Field Sales Manager Read full review	Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized SW Sara Walker Administrative Assistant Read full review
Return on Investment	As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes. The visual tools allow those "no good deals" to be spotted and resource usage limited. A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result. Randy Tucker President / CTO Read full review	Moved away from Excel based worksheets to an on-line system Multi-device used on laptop, iPad, and iPhone effectively and up to the minute access I can simply review my opportunities, companies, and contacts regularly and do ongoing reviews at my own leisure having built the CRM system and committed the right quality of data Neil Gilmartin Business Consultant - Director Read full review
ScreenShots	Pipeliner CRM Screenshots	Really Simple Systems Screenshots