TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Planable

    Score6.2 out of 10
    N/APlanable is a social media management tool built for team collaboration. It provides a single workspace to create content, show draft posts in context, collect feedback, move work to approval, and publish. The interface supports multi view options including calendar, feed, grid, and list, and offers collaboration with shareable views so external stakeholders can review without learning a new system. The platform centralizes posts and assets, reducing handoffs and keeping context intact for…

    $33

    per month per workspace

    Zoho Desk

    Score7.8 out of 10
    N/AZoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com.

    $9

    per month per user

    Pricing
    PlanableZoho Desk
    Editions & Modules
    Basic
    $33
    per month per workspace
    Pro
    $49
    per month per workspace
    Enterprise
    Custom
    Free
    $0
    Express
    $9
    per month per user
    Standard
    $20
    per month per user
    Professional
    $35
    per month per user
    Enterprise
    $50
    per month per user
    Offerings
    Pricing Offerings
    PlanableZoho Desk
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsFor the basic plan we have this description: 60 posts/ workspace/ month Unlimited users 4 social pages/ workspace 2 types of approval Feed & Calendar views 3 campaigns/ workspace Engagement add-on available Analytics add-on available For the Pro plan: 150 posts/ workspace/ month Unlimited users 10 social pages/ workspace 3 types of approval Feed, Calendar & Grid views 10 campaigns/ workspace Engagement add-on available Analytics add-on available Enterprise (Custom) Unlimited posts Multi-level approvals Feed, Calendar, Grid & List views Pay by bank/ wire transfer Dedicated account manager Unlimited campaigns SSO integration Engagement add-on available Analytics add-on availableA discount is offered for yearly billing.
    More Pricing Information
    Features
    PlanableZoho Desk
    Publishing
    Comparison of Publishing features of Planable and Zoho Desk
    Feature
    Planable
    10.0
    1 Ratings
    Zoho Desk
    -
    Ratings
    Content planning and scheduling10.01 Ratings00 Ratings
    Content optimization10.01 Ratings00 Ratings
    Workflow management10.01 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Planable and Zoho Desk
    Feature
    Planable
    10.0
    1 Ratings
    Zoho Desk
    -
    Ratings
    Twitter10.01 Ratings00 Ratings
    Facebook10.01 Ratings00 Ratings
    LinkedIn10.01 Ratings00 Ratings
    Google+10.01 Ratings00 Ratings
    Instagram10.01 Ratings00 Ratings
    Pinterest10.01 Ratings00 Ratings
    Account management
    Comparison of Account management features of Planable and Zoho Desk
    Feature
    Planable
    10.0
    1 Ratings
    Zoho Desk
    -
    Ratings
    Mobile access10.01 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of Planable and Zoho Desk
    Feature
    Planable
    -
    Ratings
    Zoho Desk
    8.6
    4 Ratings
    Organize and prioritize service tickets00 Ratings8.94 Ratings
    Expert directory00 Ratings7.93 Ratings
    Subscription-based notifications00 Ratings7.93 Ratings
    ITSM collaboration and documentation00 Ratings10.01 Ratings
    Ticket creation and submission00 Ratings8.54 Ratings
    Ticket response00 Ratings8.54 Ratings
    Self Help Community
    Comparison of Self Help Community features of Planable and Zoho Desk
    Feature
    Planable
    -
    Ratings
    Zoho Desk
    8.9
    4 Ratings
    External knowledge base00 Ratings8.94 Ratings
    Internal knowledge base00 Ratings8.94 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Planable and Zoho Desk
    Feature
    Planable
    -
    Ratings
    Zoho Desk
    7.4
    4 Ratings
    Customer portal00 Ratings8.04 Ratings
    Social integration00 Ratings6.02 Ratings
    Email support00 Ratings6.64 Ratings
    Help Desk CRM integration00 Ratings8.93 Ratings
    User Ratings
    PlanableZoho Desk
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.8
    (23 ratings)
    Usability
    8.0
    (1 ratings)
    9.4
    (12 ratings)
    Support Rating
    1.0
    (1 ratings)
    8.7
    (12 ratings)