Planday vs. Tracksmart

This is very well suited where there is a rotating support structure with larger teams involved. Our department as a whole has 16 full-time team members, with 4 people per team. The management of absences such as annual leave, alongside busy schedules or even seasonal downtime, is a breeze with Planday.

Incentivized

The system is great for attendance. It is also good for employee's time tracking, however, this feature works well for an organization that pays on a per hourly basis.

Incentivized

• Team Scheduling
• Team Communication
• Employee Time Keeping

Incentivized

• Tracksmart = great
• Personelle = awful
• In my opinion, do not use Personelle

Incentivized

• Has a rigid structure, so there is only one way to do any particular task.

Incentivized

• We've had a few instances where the site was down and we weren't able to access our schedules which was tricky, so now we save a back up copy to have on hand in case it goes down.
• There is room for improvement in the notifications.

Incentivized

Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.

Incentivized

Ultimately Planday is the perfect tool for simple straightforward team time management, communication and scheduling. I would like to see a task management feature added to Planday and perhaps some integration for employee rewards. Planday is leaps and bounds above Quickbooks Time, and TimeClock Plus but falls behind Deputy only slightly by having less features available. Overall I would recommend Planday to any small business owner with a team of 5-20

Incentivized

We feel like Tracksmart has all of the features that we need for our team to schedule live chat shifts. The ability to trade shifts has been hugely helpful for our team and we love the user-friendly flexibility of the software.

Incentivized

• Employee profiles - 99% of employee profiles are up to date with right work info/ID/contracts & personal details, compared to previous 50% (estimated)
• Wages - consistently reviewed through Planday and updated to reflect sales, busy & non busy periods
• Schedules - more efficient scheduling & accurate hours logged and therefore, translated to pay - consistent and efficient monitoring by head office/ops team and managers at site level, through clock in and out system.

• Makes employees more accountable
• Easier to request time off rather than taking management's time up - they can view requests at their convenience
• Some employees don't like it and don't utilize it consistently - might be better if it could be some sort of clock-in icon on desktop instead of a website window that needs to be opened.

Incentivized