TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Planhat

    Score7.2 out of 10
    N/APlanhat, headquartered in Stockholm, offers their modular suite of applications to subscription based businesses, providing customer success product usage health alerts and guidance, as well as revenue management for tracking subscriptions and business health.N/A

    Raaft

    N/AN/ARaaft helps users discover why customers are canceling their products or subscriptions, to reduce churn and improve retention. When someone hits ‘Cancel,’ Raaft jumps in with a plan to keep them hooked. It can also be used to grab feedback and understand what people really want from a product.

    $79

    per month

    Pricing
    PlanhatRaaft
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month
    Basic
    $79
    per month
    Offerings
    Pricing Offerings
    PlanhatRaaft
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    PlanhatRaaft
    Security
    Comparison of Security features of Planhat and Raaft
    Feature
    Planhat
    8.5
    12 Ratings
    Raaft
    -
    Ratings
    Role-based user permissions8.512 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Planhat and Raaft
    Feature
    Planhat
    8.8
    12 Ratings
    Raaft
    -
    Ratings
    API8.511 Ratings00 Ratings
    Integration with Salesforce.com9.08 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Planhat and Raaft
    Feature
    Planhat
    8.0
    13 Ratings
    Raaft
    -
    Ratings
    Product usage9.013 Ratings00 Ratings
    Help desk / support tickets7.011 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Planhat and Raaft
    Feature
    Planhat
    8.6
    13 Ratings
    Raaft
    -
    Ratings
    NPS surveys9.011 Ratings00 Ratings
    Sponsor tracking8.08 Ratings00 Ratings
    Customer profiles9.013 Ratings00 Ratings
    Automated workflow8.012 Ratings00 Ratings
    Internal collaboration9.012 Ratings00 Ratings
    Customer health scoring9.513 Ratings00 Ratings
    Customer segmentation7.513 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Planhat and Raaft
    Feature
    Planhat
    8.7
    12 Ratings
    Raaft
    -
    Ratings
    Customer health trends9.912 Ratings00 Ratings
    Engagement analytics7.912 Ratings00 Ratings
    Revenue forecasting8.08 Ratings00 Ratings
    Dashboards9.012 Ratings00 Ratings
    User Ratings
    PlanhatRaaft
    Likelihood to Recommend
    8.5
    (13 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (4 ratings)
    -
    (0 ratings)