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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Planhat

    Score7.2 out of 10
    N/APlanhat, headquartered in Stockholm, offers their modular suite of applications to subscription based businesses, providing customer success product usage health alerts and guidance, as well as revenue management for tracking subscriptions and business health.N/A

    Startdeliver

    Score10 out of 10
    N/AN/A

    $445

    per month

    Pricing
    PlanhatStartdeliver
    Editions & Modules
    No answers on this topic
    Basic
    $445
    per month
    Offerings
    Pricing Offerings
    PlanhatStartdeliver
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PlanhatStartdeliver
    Considered Both Products
    Planhat
    Chose Planhat
    Overall performance is great in Planhat, and value vs investment (money) is good! Planhat is made for larger companies and teams that want to create a scalable way of working cross departments.
    Incentivized
    Startdeliver
    Chose Startdeliver
    Planhat might be a unicorn headed platform with incredible functions and features as well, but in reality, who will really use all of those features? Most CS teams just wants simplicity, not for things to become rocket science. Stay simple and go for a platform that will keep …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    PlanhatStartdeliver
    Security
    Comparison of Security features of Planhat and Startdeliver
    Feature
    Planhat
    8.5
    12 Ratings
    Startdeliver
    10.0
    1 Ratings
    Role-based user permissions8.512 Ratings10.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Planhat and Startdeliver
    Feature
    Planhat
    8.8
    12 Ratings
    Startdeliver
    10.0
    1 Ratings
    API8.511 Ratings10.01 Ratings
    Integration with Salesforce.com9.08 Ratings10.01 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Planhat and Startdeliver
    Feature
    Planhat
    8.0
    13 Ratings
    Startdeliver
    9.5
    1 Ratings
    Product usage9.013 Ratings10.01 Ratings
    Help desk / support tickets7.011 Ratings9.01 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Planhat and Startdeliver
    Feature
    Planhat
    8.6
    13 Ratings
    Startdeliver
    9.4
    1 Ratings
    NPS surveys9.011 Ratings9.01 Ratings
    Sponsor tracking8.08 Ratings9.01 Ratings
    Customer profiles9.013 Ratings10.01 Ratings
    Automated workflow8.012 Ratings10.01 Ratings
    Internal collaboration9.012 Ratings10.01 Ratings
    Customer health scoring9.513 Ratings9.01 Ratings
    Customer segmentation7.513 Ratings9.01 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Planhat and Startdeliver
    Feature
    Planhat
    8.7
    12 Ratings
    Startdeliver
    9.8
    1 Ratings
    Customer health trends9.912 Ratings10.01 Ratings
    Engagement analytics7.912 Ratings10.01 Ratings
    Revenue forecasting8.08 Ratings9.01 Ratings
    Dashboards9.012 Ratings10.01 Ratings
    User Ratings
    PlanhatStartdeliver
    Likelihood to Recommend
    8.5
    (13 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (6 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.7
    (4 ratings)
    -
    (0 ratings)