TrustRadius

PlaybookUX vs. Trymata

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PlaybookUX
Score 3.0 out of 10
Mid-Size Companies (51-1,000 employees)
PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…
$0
total
Trymata
Score 3.4 out of 10
N/A
Trymata (formerly TryMyUI) is a remote usability testing platform that offers cross-platform services for testing and improving the user experience. The product allows the user to watch videos of real people using a website or app to see where (and why) users get frustrated, lost, or confused.
$299
10 test credits/2 seats
Pricing
PlaybookUXTrymata
Editions & Modules
Bring your own customers
$0
total
Unmoderated
$49
per participant
Moderated
$100
per participant (30 minutes)
Moderated
$150
per participant (60 minutes)
Team Plan
$299.00
10 test credits/2 seats
Enterprise Plan
$1,200.00+
30 credits/5 seats
Offerings
Pricing Offerings
PlaybookUXTrymata
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
PlaybookUXTrymata
Considered Both Products
PlaybookUX
Lainie Strange | TrustRadius Reviewer
Lainie Strange
Web Accessibility Specialist/Developer
Chose PlaybookUX
Comparable to UserTesting, Validately, and Intellizoom. My favorite is definitely Usertesting.com. Many tests are available to screen. The interface is very streamlined. I wish there was more tests available with PlaybookUX. The testing payment amount is very competitive …
Kevin Conroy | TrustRadius Reviewer
Kevin Conroy
Chief Product Officer
Chose PlaybookUX
We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed.
Verified User
Anonymous
Chose PlaybookUX
PlaybookUX is much cheaper than usertesting.com. They are also easier to use and set up studies than user testing. I liked how simple it was and we could conduct both moderated and unmoderated for very cheap.
Trymata

No answer on this topic

Best Alternatives
PlaybookUXTrymata
Small Businesses
Smartlook
Smartlook
Score 8.2 out of 10
Smartlook
Smartlook
Score 8.2 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PlaybookUXTrymata
Likelihood to Recommend
8.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
PlaybookUXTrymata
Likelihood to Recommend
When you are trying to get feedback from users it's great to be able to use PlaybookUX because you don't have to do any of the manual work of conducting research. They take care of all of that for you. Great for companies who are short on time and don't want to do the administrative stuff.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Before actual release, it helps in getting trail user's feedback.
  • The dashboard to see how user interact with designs is really helpful.
  • Automatic usability testing feature is great (But needs little improvisation here).
Sanjana Gupta | TrustRadius Reviewer
Sanjana Gupta
UI Designer
Read full review
No answers on this topic
Cons
  • Roll up summary of all transcriptions
Kevin Conroy | TrustRadius Reviewer
Kevin Conroy
Chief Product Officer
Read full review
No answers on this topic
Usability
Setting up a study only takes 5 mins. and you can preview a study before sending it out so you don't make any mistakes.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
Very responsive when I had a technical question about a test.
Lainie Strange | TrustRadius Reviewer
Lainie Strange
Web Accessibility Specialist/Developer
Read full review
No answers on this topic
Alternatives Considered
We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed.
Kevin Conroy | TrustRadius Reviewer
Kevin Conroy
Chief Product Officer
Read full review
No answers on this topic
Return on Investment
  • Test questions are easy to understand.
  • Test types are easy to follow.
  • Software needed is easy to download and use.
Lainie Strange | TrustRadius Reviewer
Lainie Strange
Web Accessibility Specialist/Developer
Read full review
No answers on this topic
ScreenShots

PlaybookUX Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Trymata Screenshots

Screenshot of This is the dashboard where you can see your current and past test. You can also create a new test from here.Screenshot of TryMyUI’s quantitative UX Diagnostics measures your product’s overall usability with psychometrics, and map usability fluctuations along the user’s journey with task usability scores, task completion rates, and task duration data.Screenshot of The UXCrowd is a crowdsourced solution that helps you plan and prioritize your usability fixes with scaled-up insights from large tester pools. Using a weighted voting system, testers indicate their opinions on the best and worst parts of the product, creating a sorted diagnosis list that clarifies at a glance what your next steps should be.Screenshot of This is the first step in creating your test. You can test live websites, prototypes/wireframes, mobile apps on both Andriod and iOS.