TrustRadius: an HG Insights company

PlaybookUX vs. Usabilla (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PlaybookUX

    Score3 out of 10
    Small Businesses (1-50 employees)
    PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…

    $0

    total

    Usabilla (discontinued)

    Score5.6 out of 10
    N/AUsabilla was a web and app survey tool, developed by the Amsterdam company of the same name, and acquired by SurveyMonkey in March of 2019. The product is no longer available.

    $49

    per month

    Pricing
    PlaybookUXUsabilla (discontinued)
    Editions & Modules
    Bring your own customers
    $0
    total
    Unmoderated
    $49
    per participant
    Moderated
    $100
    per participant (30 minutes)
    Moderated
    $150
    per participant (60 minutes)
    No answers on this topic
    Offerings
    Pricing Offerings
    PlaybookUXUsabilla (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    PlaybookUXUsabilla (discontinued)
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of PlaybookUX and Usabilla (discontinued)
    Feature
    PlaybookUX
    -
    Ratings
    Usabilla (discontinued)
    8.0
    4 Ratings
    Survey templates00 Ratings10.03 Ratings
    Themes00 Ratings6.04 Ratings
    Custom logo/branding00 Ratings7.94 Ratings
    Survey Content
    Comparison of Survey Content features of PlaybookUX and Usabilla (discontinued)
    Feature
    PlaybookUX
    -
    Ratings
    Usabilla (discontinued)
    8.6
    4 Ratings
    Changes to live survey00 Ratings7.94 Ratings
    Question design help00 Ratings10.03 Ratings
    Multiple question types00 Ratings7.94 Ratings
    Survey Logic
    Comparison of Survey Logic features of PlaybookUX and Usabilla (discontinued)
    Feature
    PlaybookUX
    -
    Ratings
    Usabilla (discontinued)
    6.9
    4 Ratings
    Survey logic flexibility00 Ratings6.94 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of PlaybookUX and Usabilla (discontinued)
    Feature
    PlaybookUX
    -
    Ratings
    Usabilla (discontinued)
    5.8
    4 Ratings
    Response tracking00 Ratings7.03 Ratings
    Data export00 Ratings5.54 Ratings
    Standard reports00 Ratings5.54 Ratings
    Custom reports00 Ratings5.52 Ratings
    Analytics00 Ratings5.54 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of PlaybookUX and Usabilla (discontinued)
    Feature
    PlaybookUX
    -
    Ratings
    Usabilla (discontinued)
    7.4
    4 Ratings
    Access controls00 Ratings7.44 Ratings
    Compliance00 Ratings7.44 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of PlaybookUX and Usabilla (discontinued)
    Feature
    PlaybookUX
    -
    Ratings
    Usabilla (discontinued)
    8.4
    2 Ratings
    Vendor-offered crowdsourcing00 Ratings10.01 Ratings
    Respondent restrictions00 Ratings6.92 Ratings
    User Ratings
    PlaybookUXUsabilla (discontinued)
    Likelihood to Recommend
    8.1
    (4 ratings)
    2.1
    (5 ratings)
    Usability
    9.1
    (1 ratings)
    2.1
    (3 ratings)
    Support Rating
    9.0
    (2 ratings)
    1.9
    (4 ratings)