Plerdy vs. SessionCam (discontinued)

The heat maps and conversion funnels are pretty amazing. It’s been a pretty seamless addition to websites and allows me to see what’s going on where, so I know if there needs to be a change in placement of text, buttons, CTAs, et cetera. The funnel tracking and form analytics have also both proven to be fantastic. I’m still somewhat “new” to it, but have been enjoying it thus far

Incentivized

SessionCam is well suited if a client is using Google Analytics and Google Optimize but wants to understand more qualitatively how users interact on their platforms. Also for an automated way to check user sessions that struggle or abandon.

Incentivized

• Heat maps - allows me to see where clients websites are being clicked
• Analytics - provides insights
• User Interaction

Incentivized

• We can watch recorded sessions and have the same experience as the user
• I can view sessions related to feedback left by the users using another platform
• It gives a good insight in large scale via heatmaps allowing for immediate recognition of what most users are more interested in
• The technical team is quickly available to answer any questions
• All heatmaps and sessions have a good number of filters to explore

Incentivized

• Overall UI is kind of bit old but easy to navigate
• While create form I found little difficulty to publish it
• Should integrate with more email marketing software

• A bit slow to load sometimes
• UI looks a bit basic
• Reporting could be deeper

Incentivized

Very good support and super helpful implementation specialists.

Incentivized

With Flodesk I experienced delays in the loading time of the popup forms, and there were instances where the forms did not load at all on my website. Additionally, I found the design options for the forms to be somewhat limited.

We tried out Hotjar before settling on SessionCam. Since the cost was a major factor for us (we were not a big company), we opted for SessionCam after trialing Hotjar. The features were more than adequate, but in the end, it came down to cost. We were happy with our final decision.

Incentivized

• Helping to gather more leads to make more paid customer
• Helping to understand my users behavior

• Saved missed orders due to site bugs by allowing us to find the bugs.
• Provides valuable data and feedback for CRO.

Incentivized