Plivo vs. Telnyx

If you have a business and a phone you need Plivo so you can track all incoming calls. Using this service allows for you to track an[y] missed calls allowing you the ability to try to call potential customers, clients and see how you can help them with your products and or services.

Incentivized

We use Telnyx in a small company and are getting great savings in our telecommunications needs. Reporting is clear and makes it easy to control expenses. Migration of numbers was very easy and had tracking while in the process. We have our own numbers in Telnyx. I didn't find any situation where the service is less appropriate up to now.

Incentivized

• Easy integration
• Customer service is good
• Services are prompt

Incentivized

• Responsiveness: Typically quick to reply to technical support chats.
• Availability: Large team accessible via email, chat, and phone.
• Innovation: Regularly adds and tweaks features on the web portal that always looks clean and modern.

Incentivized

• Customer support
• Response times
• Account transparency

• Minorly, the chat support replay takes some time. But at least they have real time chat support available.
• They should tie-up with other countries Telecome in order to make their service cheap in those countries as well.
• Since I found service always up , Not any incidents to complain .
• If they provide Mobile app for call and message handling facility then it will be good handy.

They deserve a 10+ rating starting from signing up to implementing their services. I am not the best person to get computer tasks done and this company made it a breeze.

Incentivized

I sent a question to support via email and within 12 hours heard back in an email. They also provided me a phone number for further help if I could not solve my issue.

Incentivized

• Yes, it is good to use Plivo, as per the pricing and ease of integration. Twilio has a difficult pattern for business developers and could be understood only by a developer.
• Plivo has proper delivery reports as compared to Twilio. Using Plivo has helped us grow efficiently and in a good manner.

Incentivized

T38 is our secondary carrier. They aren't listed in the available list. Telnyx has a larger number pool and easy to use interface. Although, T38 has the upper hand with fax troubleshooting.

Incentivized

• None now that they no longer support their product

• Due to easy SIP truncation the cost of customer approach has become very convenient internationally. We got a so much scaling to play on large customer base. And large base makes sense of large positive ROI.