TrustRadius

Plivo vs. Textmagic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Plivo
Score 7.5 out of 10
Mid-Size Companies (51-1,000 employees)
Plivo’s cloud communication platform offers a way for companies to modernize their business communications. Plivo’s API platform lets businesses incorporate voice and text messaging capabilities (both SMS and MMS) into their own applications, and offers SIP trunking and phone number rental services. Benefits of choosing Plivo include: • Supports sending messages and making voice calls to 190+ countries. • Enterprise-ready Premium Communication Network boasts an uptime…
$0
per SMS recieved
Textmagic
Score 8.0 out of 10
N/A
Textmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.
$0.05
per outbound text
Pricing
PlivoTextmagic
Editions & Modules
SMS API Platform
$0
per SMS recieved
Zentrunk - SIP Trunking
$0
per call recieved/per minute
SMS API Platform
$0.01
per SMS sent
Zentrunk - SIP Trunking
$0.01
per call made/per minute
Voice API Platform
$0.01
per call recieved/per minute
Voice API Platform
$0.01
per call made/per minute
Local Numbers
$0.50
per month
Toll Free Numbers
$1
per month
Short Code
$500
per month
Pay as You Go Plan
$0.05
per outbound text
Pay as You Go Plan
$0.05
per outbound text
Offerings
Pricing Offerings
PlivoTextmagic
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
PlivoTextmagic
Considered Both Products
Plivo
Verified User
Anonymous
Chose Plivo
  • Yes, it is good to use Plivo, as per the pricing and ease of integration. Twilio has a difficult pattern for business developers and could be understood only by a developer.
  • Plivo has proper delivery reports as compared to Twilio. Using Plivo has helped us grow efficiently and …
Textmagic
Daryl Sensenig | TrustRadius Reviewer
Daryl Sensenig
Sales Team Leader
Chose Textmagic
I haven't evaluation many other platforms. I have tried Keap a bit, but it's texting ability is very limited, and it doesn't handle replies well at all.
Chose Textmagic
This was the first product that we tried. I selected it because it had the best value for sending texts out to customers. I liked the trial feature and some discounts on buying credits. Since then, I like the easy to auto-refill the balance so I don't have to worry about adding …
Umarani Paswan | TrustRadius Reviewer
Umarani Paswan
Information Technology Project Manager
Chose Textmagic
TextMagic is a full-featured business SMS platform that can help you grow your business by sending SMS text messages to customers, employees, and vendors.
Verified User
Anonymous
Chose Textmagic
TextMagic just worked. Where Trello seemed like we needed to jump through a bunch of hoops to get it working, TextMagic was simple to set up. Everything seemed streamlined and easy to manage.
Alissa Hamilton | TrustRadius Reviewer
Alissa Hamilton
Human Resources Manager
Chose Textmagic
We have our company cell phones through AT&T and we researched setting up a text blasting service through them. It would have been a very expensive option and it made no sense to spend that kind of money when TextMagic does everything we need it to do for a minimal investment.
Verified User
Anonymous
Chose Textmagic
It was a mistake to select textmagic.
Best Alternatives
PlivoTextmagic
Small Businesses
Telegram
Telegram
Score 9.1 out of 10
Telegram
Telegram
Score 9.1 out of 10
Medium-sized Companies
Telegram
Telegram
Score 9.1 out of 10
Telegram
Telegram
Score 9.1 out of 10
Enterprises
Telegram
Telegram
Score 9.1 out of 10
Telegram
Telegram
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PlivoTextmagic
Likelihood to Recommend
6.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
10.0
(0 ratings)
9.1
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
PlivoTextmagic
Likelihood to Recommend
If you have a business and a phone you need Plivo so you can track all incoming calls. Using this service allows for you to track an[y] missed calls allowing you the ability to try to call potential customers, clients and see how you can help them with your products and or services.
MD
Read full review
TextMagic was the perfect choice for what we wanted to do, which was sending a COVID screening questionnaire on a daily basis to our staff.
Verified User
Anonymous
Read full review
Pros
  • Easy integration
  • Customer service is good
  • Services are prompt
Verified User
Anonymous
Read full review
  • Easy to use
  • Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits
  • Multiple users are able to work off of the same account
  • Detailed records kept of each text conversation
Courtney Kuzmich | TrustRadius Reviewer
Courtney Kuzmich
Office Manager
Read full review
Cons
  • Customer support
  • Response times
  • Account transparency
Verified User
Anonymous
Read full review
  • Connection between other services ERP, CRM and slack.
  • Textmagic is a tool for kids who want to SMS chat.
  • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
Verified User
Anonymous
Read full review
Likelihood to Renew
No answers on this topic
I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
SS
Read full review
Usability
They deserve a 10+ rating starting from signing up to implementing their services. I am not the best person to get computer tasks done and this company made it a breeze.
MD
Read full review
It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
SS
Read full review
Support Rating
I sent a question to support via email and within 12 hours heard back in an email. They also provided me a phone number for further help if I could not solve my issue.
MD
Read full review
No answers on this topic
Alternatives Considered
  • Yes, it is good to use Plivo, as per the pricing and ease of integration. Twilio has a difficult pattern for business developers and could be understood only by a developer.
  • Plivo has proper delivery reports as compared to Twilio. Using Plivo has helped us grow efficiently and in a good manner.
Verified User
Anonymous
Read full review
TextMagic is a full-featured business SMS platform that can
help you grow your business by sending SMS text messages to customers,
employees, and vendors.
Umarani Paswan | TrustRadius Reviewer
Umarani Paswan
Information Technology Project Manager
Read full review
Return on Investment
  • None now that they no longer support their product
Verified User
Anonymous
Read full review
  • It's just a small part of our communications with employees but they appreciate it very much!
  • It is a very cost effective communications tool.
  • There is no negative impact. I just need to remember to update the contact lists with any employee changes.
Alissa Hamilton | TrustRadius Reviewer
Alissa Hamilton
Human Resources Manager
Read full review
ScreenShots