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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Plivo

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Plivo’s cloud communication platform offers a way for companies to modernize their business communications. Plivo’s API platform lets businesses incorporate voice and text messaging capabilities (both SMS and MMS) into their own applications, and offers SIP trunking and phone number rental services. Benefits of choosing Plivo include: • Supports sending messages and making voice calls to 190+ countries. • Enterprise-ready Premium Communication Network boasts an uptime…

    $0

    per SMS recieved

    Twilio

    Score7.1 out of 10
    N/ATwilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

    $0

    per min per participant

    Pricing
    PlivoTwilio
    Editions & Modules
    SMS API Platform
    $0
    per SMS recieved
    Zentrunk - SIP Trunking
    $0
    per call recieved/per minute
    SMS API Platform
    $0.01
    per SMS sent
    Zentrunk - SIP Trunking
    $0.01
    per call made/per minute
    Voice API Platform
    $0.01
    per call recieved/per minute
    Voice API Platform
    $0.01
    per call made/per minute
    Local Numbers
    $0.50
    per month
    Toll Free Numbers
    $1
    per month
    Short Code
    $500
    per month
    Programmable Video
    $0.0015
    per min per participant
    WhatsApp Business API
    $0.0042
    Per WhatsApp Template message sent
    WhatsApp Business API
    $0.005
    Per WhatsApp session message
    Elastic SIP Trunking
    $0.007
    Per min for termination
    Programmable Messaging
    $0.0075
    per message sent or received
    Programmable Voice
    $0.0085
    per minute to receive a call
    Programmable Voice
    $0.013
    per min to make a call
    Elastic SIP Trunking
    $0.045
    Per min for origination
    Twilio Conversations
    $0.05
    per active user per month
    Twilio Authy
    $0.09
    per authentication
    Programmable Wireless
    $0.1
    per MB
    Twilio Flex (Contact Center)
    $1
    per active user hour (5000 hours free)
    Programmable Wireless
    $2.00
    per SIM card
    Twilio SendGrid Email API
    $14.95
    per month up to 100k emails. (Up to 40k emails free for 30 days)
    Twilio SendGrid Marketing Campaigns
    $15
    per month for 5,000 contacts and 15,000 emails. Your first 2,000 contacts are free
    Twilio Flex (Contact Center)
    $150
    per named user per month (5000 hours free)
    Offerings
    Pricing Offerings
    PlivoTwilio
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access.
    More Pricing Information
    Community Pulse
    PlivoTwilio
    Considered Both Products
    Plivo
    Chose Plivo
    • Yes, it is good to use Plivo, as per the pricing and ease of integration. Twilio has a difficult pattern for business developers and could be understood only by a developer.
    • Plivo has proper delivery reports as compared to Twilio. Using Plivo has helped us grow efficiently and …
    Incentivized
    Twilio
    Chose Twilio
    We went with Twilio voice in recommendations from others around competitors not being as easy to work with, and not having any clear advantages. Many APIs and vendors clone Twilio's model, rather than innovating on it themselves. The feature sets, then, are nearly identical.

    Twil…
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    PlivoTwilio
    Likelihood to Recommend
    6.0
    (3 ratings)
    6.8
    (78 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (5 ratings)
    Usability
    10.0
    (1 ratings)
    9.5
    (10 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (23 ratings)
    Support Rating
    10.0
    (2 ratings)
    5.7
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.5
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)