Posist vs. Revel Systems

POSist is designed keeping fine-dine in mind and it shows. There are multiple options to configure the system as per the operations and shifts, which helps in managing light and heavy hours effectively. Capabilities need to be further improved for managing cloud kitchens through integrating more online delivery aggregator platforms

Incentivized

When we first started looking at Revel Systems they were more restaurant friendly but they have adapted very well to our retail needs. This system is very easy to operate and maintain, from the POS to the management console. We are able to monitor and run reports for all three of our locations from one URL.

Incentivized

• Well integrated with online ordering platforms
• Intuitive built in CRM
• Nice layout to quickly select items and proceed towards billing

Incentivized

• Flexibility - the amount of customization that we tailored to our restaurant is unmatched in the iPad market.
• Online integration - One interface to update all menus.
• Take Out/Delivery/Sit In - able to modify orders as necessary, simple function yet unbeatable.

Incentivized

• More payment partner integrations needed
• Alerts and notifications should be improved for better remote monitoring of restaurants
• Option to optimize table setting as per floor plan of restaurants is not there

Incentivized

• More flexible use of discounts and coupons
• More personal dedicated customer service which they went away from and went to general support even though we still pay for elevated customer service access.
• Updates do not always function properly

Incentivized

We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.

Incentivized

It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck

Incentivized

We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.

Incentivized

Not for this one

Incentivized

POSist is easier to use and has quite an intuitive interface so training staff on system is quite easy. Local integrations with delivery aggregators helped in reducing manual efforts in logging online orders in the system. Inventory and recipe management is more detailed in POSist that it's competitors. Analytics on varience and month on month wastage report is superb.

Incentivized

Revel Systems has a much more intuitive user interface and reporting suite than Micros, which was our previous POS system. It's also more equipped to handle multiple types of service than something like Square. We ultimately went with Revel because of the inventory tracking function. We thought it stacked up better against its competitors.

Incentivized

• Effective inventory management reduced wastage & pilferages in kitchen
• Maintaining customer database helped in attracting repeat customers
• Communication between waiter, cashier and kitchen staff improved a lot due to multi level access

Incentivized

• Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
• We have almost endless data to look back on and help make business decisions
• It's easy to train, which reduces labor.

Incentivized