Posist vs. ShopKeep

POSist is designed keeping fine-dine in mind and it shows. There are multiple options to configure the system as per the operations and shifts, which helps in managing light and heavy hours effectively. Capabilities need to be further improved for managing cloud kitchens through integrating more online delivery aggregator platforms

Incentivized

ShopKeep is adequate for a small company on a limited budget that has no desire to grow past an embryo. As a business grows, Shopkeep becomes more of a deterrent as it is unable to accurately provide meaningful financial reports.

Incentivized

• Well integrated with online ordering platforms
• Intuitive built in CRM
• Nice layout to quickly select items and proceed towards billing

Incentivized

• It is easy to set up
• It is easy to use
• It is inexpensive
• Very competent for a really really small business

Incentivized

• More payment partner integrations needed
• Alerts and notifications should be improved for better remote monitoring of restaurants
• Option to optimize table setting as per floor plan of restaurants is not there

Incentivized

• It would be nice if ShopKeep dropped the additional fee for QuickBooks integration.
• I wish you were able to add pictures on the buttons.
• It would be great if ShopKeep offered integration with ChowNow.

Incentivized

Because we expect the current issue with the credit card reader disconnecting from the register to be solved with an upcoming software update, and we like many of the features of Shopkeep.

The register functionality is excellent, both from a learning standpoint and an operations standpoint. Cashiers learn how to use the register quickly, and the registers can be configured with hot buttons for fast-moving products. Setting up product variations and additions is straightforward. The web-accessible Back Office has good features, but lacks enough granularity to provide a store manager with the ability to modify inventory settings without giving them access to all of the financial reports as well.

Occasional long waits [5 minutes or more] or call-backs needed for telephone support. Email support replies usually take several hours. Support personnel are generally friendly and knowledgable.

If moving from a "dumb" cash register system, spend all the time needed to get starting inventory and product costing and pricing correct. Shopkeep has good tools for reporting inventory, margins, and other critical business info, but the information is only useful if the starting figures are accurate.

POSist is easier to use and has quite an intuitive interface so training staff on system is quite easy. Local integrations with delivery aggregators helped in reducing manual efforts in logging online orders in the system. Inventory and recipe management is more detailed in POSist that it's competitors. Analytics on varience and month on month wastage report is superb.

Incentivized

ShopKeep is an inexpensive choice iPad POS system that comes with all of the tools needed to do business without any long-term contracts or expensive fees. It also offers free 24/7 phone and email support along with online live chat during business hours. Coffee Shop Manager offered some of these items, but they also tied you into a long-term contract and you were charged fee after fee for support, etc. Also, the CSM system was big and took up a lot of space compared to ShopKeep's integration with an Apple iPad tablet.

Incentivized

• Effective inventory management reduced wastage & pilferages in kitchen
• Maintaining customer database helped in attracting repeat customers
• Communication between waiter, cashier and kitchen staff improved a lot due to multi level access

Incentivized

• ShopKeep has been reliable and easy to customize and use.
• Because ShopKeep integrates with MailChimp and AppCard I don't have to do a lot of re-creating.

Incentivized