TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Postmark

    Score5.1 out of 10
    N/APostmark is a fast, reliable email delivery service designed for transactional emails. It ensures high deliverability, scalability, and real-time email tracking, providing developers with the tools to send critical notifications securely and efficiently.

    $15

    per month

    Twilio SendGrid

    Score8.5 out of 10
    N/ATwilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…

    $15

    per month

    Pricing
    PostmarkTwilio SendGrid
    Editions & Modules
    Basic (10,000 Emails per Month)
    $15.00
    per month
    Pro (50,000 Emails per Month)
    $60.50
    per month
    Platform (120,000 Emails per Month)
    $138.00
    per month
    Basic
    $15
    per month
    Advanced
    $60
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    PostmarkTwilio SendGrid
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PostmarkTwilio SendGrid
    Considered Both Products
    ActiveCampaign
    Chose Postmark
    In my opinion, sendgrid is complete garbage compared to Postmark, it's not even a comparison. I had issues with emails being sent to spam using sendgrid IPs. The dashboard is inferior, the setup is fairly comparable in difficulty, and ongoing visibility is inferior.
    Incentivized
    Chose Postmark
    We felt Postmark's focus on transactional emails and their use of shared domain reputation made them stand out. We also like their user interface and ability to have many virtual email servers. Pricing was competitive and after a trial we saw a big increase in deliverability …
    Incentivized
    Twilio
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    PostmarkTwilio SendGrid
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Postmark and Twilio SendGrid
    Feature
    Postmark
    -
    Ratings
    Twilio SendGrid
    7.1
    48 Ratings
    WYSIWYG email editor00 Ratings7.035 Ratings
    Dynamic content00 Ratings6.838 Ratings
    Ability to test dynamic content00 Ratings5.636 Ratings
    Landing pages00 Ratings8.023 Ratings
    A/B testing00 Ratings7.228 Ratings
    Mobile optimization00 Ratings7.036 Ratings
    Email deliverability reporting00 Ratings7.448 Ratings
    List management00 Ratings7.642 Ratings
    Triggered drip sequences00 Ratings7.222 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Postmark and Twilio SendGrid
    Feature
    Postmark
    -
    Ratings
    Twilio SendGrid
    7.6
    48 Ratings
    Dashboards00 Ratings7.446 Ratings
    Standard reports00 Ratings8.246 Ratings
    Custom reports00 Ratings7.230 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Postmark and Twilio SendGrid
    Feature
    Postmark
    -
    Ratings
    Twilio SendGrid
    8.2
    10 Ratings
    URL Validation00 Ratings7.410 Ratings
    Link Tracking00 Ratings8.210 Ratings
    Image Validation00 Ratings9.08 Ratings
    Inbox Display00 Ratings7.810 Ratings
    Email Accessibility Tools00 Ratings7.810 Ratings
    Spelling and Grammar Check00 Ratings8.28 Ratings
    Spam Testing00 Ratings8.210 Ratings
    Email Previews00 Ratings8.610 Ratings
    User Ratings
    PostmarkTwilio SendGrid
    Likelihood to Recommend
    10.0
    (10 ratings)
    7.9
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    8.2
    (6 ratings)
    Support Rating
    9.4
    (3 ratings)
    3.0
    (9 ratings)