Practice Fusion vs. VCDoctor

I think this is a great tool for a smaller practice, and I really like that it is not practice-specific. It seems like any type of doctor could use the site. I also think this is really great for remote workers because you are able to log on via the internet. I think that this tool would not be good for those looking to have a specific practice software. I've worked for other doctors alongside the one I used practice fusion for, and the other doctors used specialty specific software because of the customization to their job and charting.

Incentivized

VCDoctor is the perfect software to manage your healthcare operations but not suitable for emergency treatment.

• Organizes lab work for each patient. Its helpful for us to see a patient at a glance.
• Schedule appointments for patients.

Incentivized

• HIPPA: VCDoctor is strictly under the guidelines of HIPPA to secure patient details and brings trust to each other by ensuring that information is encrypted.
• Remote treatment plans.
• This allows patients sitting in the remote places to have a better health treatment on time Via VCDoctor.
• Practice management.
• This feature helps in case management and helps in assigning the roles and responsibilities to practicers.
• E-prescription.
• This feature allows the doctor to prescribe proper medication and helps patients in maintaining the past medication.

• One of the biggest frustrations is that PF only imports PDFs of lab results, but does nothing to allow manipulation of the numbers within these PDFs. I can pull up lab results but can't look at a graph, for example, of trends in serum sodium or hematocrit.
• Like EPIC, it would be nice to have an option like scrolling to all the "***"s using F2, which I always try to do on PF until I realize it does not work.
• I wish PF had more dot phrases to pull in things like lab results, etc., into the note. Since I cannot copy and paste lab results (which are stored in PDF) or blow them in with a dot phrase, I have to manually re-write them, which leaves our notes more vulnerable to human error. If this feature DOES exist, it isn't obvious to me or anyone in our clinic.
• It would be really nice to hear from PF support to see if we had any unmet needs in the clinic so that they could educate us on how to better use this EMR to support those needs.

Incentivized

• Onsite office: If they could have a office or team in UK, it would be an added advantage.
• Multi layer
• Features are almost good, as the team is always open to adding functionalities as per requirement.

In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.

We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.

Incentivized

The only other EMR I have used is EPIC. I worked as a scribe for PAMF, where I spent 50 hours a week in front of EPIC. I got to know it really well, and have used PF much less, so it is difficult to make a comparison. EPIC came with so many more options to view test results, visits to other health facilities, and past notes. It also had so many more ways you could format your notes, blow in data, and statistically analyze data. While EPIC is a much more comprehensive and well-supported EMR, it also would be too heavy and unnecessary for the small scale clinic work I do at a community clinic. I feel that each EMR has the environment they are well-suited for, and I am glad to be using PF now.

Incentivized

Before VCDoctor, I was using Practice Fusion for the last 3.5 years. I came across with this product through reference and I initially started VCDoctor as a pilot/trial version

• PRO -- I know now what I need in an EMR/EHR
• CONS -- They have overcharged me and it has cost me money
• CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
• CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with

• It's good to start with a software like VCdoctor to enter into the competitive industry.
• VcCDoctor helps us to save our time.
• Increase productivity.