PrestaShop vs. Shopify Plus

I really wouldn't recommend PrestaShop to every person or business. This service has very good features to be able to create an online store and allow customers to add products to their cart instantly, it allows to make electronic payments quickly and the money reaches the company's wallet instantly, without However, it has many disadvantages, PrestaShop does not have a technical service to help implement the software on the website, so if you are thinking of using PrestaShop, you must first have a good team of web developers who are capable of integrating PrestaShop with the Wordpress site without any problem, in addition, PrestaShop takes up a lot of space in the Hosting service, each product that you add to the PrestaShop catalog occupies much more Hosting space and this causes the catalog to take longer to load when the client comes to visualize it. To use PrestaShop I recommend a very powerful Hosting that is able to withstand the high consumption it has.

Incentivized

Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.

Incentivized

• Quite easy to use compared to other open-source e-commerce software.
• Has lots of free plugins to help you set up a great basic shop.
• You can easily create your own unique site.
• Lots of payment option plugins and you can use them to sell globally.

Incentivized

• Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
• Great new features consistently being added, ahead of the curve on almost everything
• Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
• Most Merchant Success Managers are good and genuinely want to be helpful
• A fantastic user interface, very logical and easy to use
• Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.

Incentivized

• Since it starts as ready to go platform it's difficult to protect your store from being copied by someone else
• Without a developer, you depend on Prestashop's modules marketplace that lacks free extensions
• Since it isn't an enterprise level platform the use of Prestashop is strictly related to the size of your business

Incentivized

• The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
• Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
• The 24/7 support doesn't seem as dedicated as they once were.

Incentivized

Considering the problems we had and still have, 0.

The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.

Shopify Plus is intutive as stated previously. It's easy to find what we want and edit (reports, products, online store theme, etc...) You dont need to have a ton of coding experience to be able to get a website up and running on Shopify Plus. The reason I wont give a 10/10 and gave an 8 is because I do think it is heavily realiant on app and it can open up a can of worms with the amout of apps that are out there, their costs, and which one to chose. There are also some internal limitations as stated previously with discounts and personalized message for different customer groups. But overall, it is a good platform that I recommend.

Incentivized

100s of implementation and so far no major security breaches.

Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.

Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.

Always are quick to answer our questions and help us find a solution

Incentivized

As compared to other open-source systems, PrestaShop has the most elegant backend interface. Most of your standard eCommerce features come default: 1. Invoice and Delivery documents in PDF, 2. Promotion and discount mechanism, 3. SEO functionalities, 4. Quick access, 5. Statistics, 6. Categorization, Brands, Attributes, Features/Filters, sorting, pagination, list or grid view. The next best thing is the stability of versions. Currently, at only ver1.7, this is the only open-source CMS that doesn't require the constant nightmare of updating and breaking the site. The open-source community is still offering modules for ver1.5, 1.6 and 1.7. If you need modules to enhance the features, it is also a one-time cost since the versions are so stable. The experiences with 3rd party module developers are very good so far. Most modules are from EUR49-100.

Shopify Plus is an all in one service. You are able to keep track of invoices and payments. Shopify Plus also offers options for shipping and connects your tracking number to you order which allows for easy tracking. Your tracking number is also a link which makes it even easier.

Incentivized

This is the best example of "If it's not broken, don't fix it!".

• If you don't have open source developers on staff it will be costly.
• The out-of-the box solution is not really a solution. Be prepared to hunt down modules to do standard things you'll want to do.
• The interface is unlike the e-commerce usual. There will be a learning curve and don't count on online documentation.

Incentivized

• Definitely makes selling on multiple platforms easy, saving us time and effort.
• Keeps all of our business in one place, saving us money on other apps to manage each aspect.
• Automatically flags potential fraudulent orders, preventing us from accidentally shipping to a scam.
• During our busiest months, we don't see any slowdowns, which allows us to go full throttle with all ads and marketing without worrying about whether or not the software can handle it.

Incentivized