PaySimple vs. Priority Rerun

We're a marketing agency and it's worked perfectly for our recurring payment retainers (same amount each month).

It would also work well for a company with a set product line up or a company that wants a more traditional "store" setup.

Incentivized

Rerun is great for any business that invoices or bills clients on a recurring schedule of any sort, whether that be daily, weekly, monthly, annually, and so forth. I wouldn't recommend it for businesses that just want to run a credit card now and then. This is made to assist with subscriptions, memberships, or any recurring service types. This also works well for delinquent accounts, you can get them set up on an automatic payment plan they can afford to pay down outstanding invoices.

Incentivized

• Their Support is very responsive and helpful. Any time that I have had trouble understanding an email I received from Pay Simple or how to update something on an invoice, I have used the chat feature. The agents are quick and provide great step by step instructions to assist. If they did not have a solution, they assured me it would be submitted as a request to development or let me know when it would be coming.
• I love the ease of initially beginning/charging a payment (either one time or recurring). It is not time-consuming and is very straightforward which is helpful when entering multiple new payments a day. Everything I need to enter a new payment is directly on the home screen and easy to find.
• I appreciate the clean layout of the homepage.

Incentivized

• Automatic debits of payments on the schedule that I want.
• Handling one time payments with ease
• Being able to the payments either by ACH or credit card

Incentivized

• More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
• Identifying areas for further value to clients.
• More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.

Incentivized

• Honestly, this is the only software I have used for automation of recurring payments. So far, I haven't had any issues for how I use it. Others who use it more in-depth may find areas for improvement.

Incentivized

I found PaySimple through another company. They offered integrated platforms for invoicing and follow-up questionnaires with our clients. I would never recommend PaySimple to a friend. In my experience, customer service could care less about helping you with a simple name change or becoming PCI compliant. The overall cost to our company became unbearable.

We selected Rerun over Bill.com as it was less expensive and has a much better interface than Bill.com. There are no per user fees like Bill.com, which allows me to invite team members in to help with managing the payments. The interface is much easier to work with and manage vs Bill.com.

Incentivized

• Because we've got a really awesome rate with them it's definitely a positive ROI. I can't say what that figure is but it's pretty good. Also, our customers have a huge ROI over their prior way of getting payment from their customers.

Incentivized

• It's been amazing! I started using it for delinquent accounts and it worked so nicely that I decided to start billing my clients monthly vs hourly. The software itself doesn't cost anything, they only charge merchant fees and per-transaction fees. I would be paying these to accept credit cards anyway, so it is 100% worth it. Plus, it has saved me time on bookkeeping and collections, which allows me to have more billable time. It has helped me take my business from a time-based billing system to a value-based billing system.

Incentivized