ProcedureFlow vs. Slab Knowledge Base

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ProcedureFlow
Score 10.0 out of 10
N/A
ProcedureFlow in Saint John offers their cloud-based knowledge management application designed to make company procedures easier to understand and faster to learn by providing instant ready access to expert knowledge.N/A
Slab
Score 8.8 out of 10
N/A
The Slab knowledge base, from Slab in San Francisco, is described by the vendor as a team wiki with an editor, fast search capabilities, and dozens of integrations to provide additional features. Slab aims to be the one place for a team's shared knowledge.N/A
Pricing
ProcedureFlowSlab Knowledge Base
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ProcedureFlowSlab
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ProcedureFlowSlab Knowledge Base
Considered Both Products
ProcedureFlow

No answer on this topic

Slab
Chose Slab
Most of the systems I have used in the past that house knowledge feel clunky and difficult to navigate. They are not easily modified and are not easy to access when you are working directly with a customer. They do not feel linear and sometimes feel overwhelming when you are …
Best Alternatives
ProcedureFlowSlab Knowledge Base
Small Businesses
Front
Front
Score 7.1 out of 10
Front
Front
Score 7.1 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ProcedureFlowSlab Knowledge Base
Likelihood to Recommend
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
ProcedureFlowSlab Knowledge Base
Likelihood to Recommend
No answers on this topic
Slab would be specifically appropriate for sharing company materials and resources however, would be less appropriate if there was sensitive information that could potentially be shared across other LOB's that should not access that information. It might be beneficial to add a password protected feature or different levels of users to access different information or be allowed to edit. In the customer service role, Slab is well suited to house training materials, scripts, etc. as well as keep everyone accountable for the same processes. It will be hugely beneficial in the future to share with any third party staffing
Read full review
Pros
No answers on this topic
  • Organization
  • Training
  • Sharing information
  • Linking documents
  • Easy access to company material
Read full review
Cons
No answers on this topic
  • Sometimes the search doesn't want to pull up what I've entered, even though when I find what I'm looking for, it's named exactly what I was searching for.
Read full review
Alternatives Considered
No answers on this topic
They're different platforms, so I think they have both served our needs well.
Read full review
Return on Investment
No answers on this topic
  • Positive impact in keeping all departments in sync
  • Positive impact on finding who owns a particular territory
  • Positive impact making and retrieving templates
Read full review
ScreenShots