Prometheus vs. Splunk Observability Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Prometheus
Score 8.3 out of 10
N/A
Prometheus is a service monitoring and time series database, which is open source.N/A
Splunk Observability Cloud
Score 9.0 out of 10
N/A
Splunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.
$15
per month (billed annually) per host
Pricing
PrometheusSplunk Observability Cloud
Editions & Modules
No answers on this topic
Infrastructure
$15
per month (billed annually) per host
App & Infra
$60
per month (billed annually) per host
End-to-End
$75
per month (billed annually) per host
Offerings
Pricing Offerings
PrometheusSplunk Observability Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PrometheusSplunk Observability Cloud
User Ratings
PrometheusSplunk Observability Cloud
Likelihood to Recommend
7.5
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
6.4
(0 ratings)
Usability
6.0
(0 ratings)
7.3
(0 ratings)
Support Rating
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
PrometheusSplunk Observability Cloud
Likelihood to Recommend
This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
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The query language is relatively easy and flexible when looking into an application's problems. These queries can then be used for alerts, reports, and dashboards. I believe Splunk is a platform that can help a system grow into its proactive application management, using incidents to add insights as needed without trying to work out every scenario in advance.
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Pros
  • Looking at metrics such as the aggregate number of HTTP requests served.
  • Understanding how our services are performing in aggregate.
  • Easy to deploy within a variety of architectures/environments.
  • Open source so new features are added regularly and bugs are fixed in a timely manner.
  • Free so there are no licensing restrictions.
  • Endorsed by the Cloud Native Computing Foundation.
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  • The first one is its Kubernetes container monitoring.
  • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
  • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
  • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
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Cons
  • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
  • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
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  • An indicator for errors on the navigations pane so that we don't have to go through each tab.
  • As we go more and more cloud maybe you guys can implement a pay-as-you-use strategy so that small companies using it not frequently can also afford it.
  • That's it can't think of any and it wont let me skip to next question. Thanks
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Likelihood to Renew
No answers on this topic
Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
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Usability
It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
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When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
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Support Rating
Never had to reach out to them.
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Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
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Implementation Rating
No answers on this topic
Follow a training before starting.
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Alternatives Considered
Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
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We initially chose Splunk Observability Cloud because it promised full-stack visibility and tighter integration. The other tools didn't offer this as part of the core package. Their analytics and real-time dashboards looked strong during the demo but it turned out to a lot heavier and more complex than expected. If I had to decide again, I’d probably go with something more streamlined and easier to manage.
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Return on Investment
  • We are still working on the ROI
  • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
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  • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
  • Meets compliance requirements of security policies, audit, regulation, and forensics.
  • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
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ScreenShots

Splunk Observability Cloud Screenshots

Screenshot of Real-time monitoring for public, private and hybrid cloud