Buildium vs. Property Matrix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Buildium
Score 9.2 out of 10
N/A
Buildium is a cloud-based property management solution that enables managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy and maintenance cycles. Buildium streamlines management of the rent cycle with key features such as tenant and lease tracking, full general ledger accounting, automated rent and late fee reminders and on-demand reports. Additionally, rent collection can be…
$62
per month
Property Matrix
Score 9.1 out of 10
N/A
Property Matrix is the software that gives property managers and landlords the tools they need to run their business in the cloud. It includes mobile apps, portals, banking integration, online payments, and marketing services. Tenants can sign their leases online and pay their rent online. Maintenance staff and vendors can use an app to review maintenance work orders and update them.
$1
Per Unit
Pricing
BuildiumProperty Matrix
Editions & Modules
Essential
$62
per month
Growth
$192
per month
Premium
$400
per month
Property Matrix
$1
Per Unit
Offerings
Pricing Offerings
BuildiumProperty Matrix
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptional$200
Additional DetailsAll plans include accounting, maintenance, tasks, violations, online portals and resident & board member communications for residents, board members, and owners.
More Pricing Information
Community Pulse
BuildiumProperty Matrix
User Ratings
BuildiumProperty Matrix
Likelihood to Recommend
9.0
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
BuildiumProperty Matrix
Likelihood to Recommend
We have really appreciated the recent integrations and steps to make the system easier to use. We utilize the task flow internally to track items needed as well as with our owners and tenants. It allows us to easily track the number of requests as well as the work history.
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Property Matrix has developed property management software that incorporates all the power of a highly technical accounting software with the conveniences of state-of-the-art check scanning capabilities. For years, I've struggled with the physical demands of check processing - receipt, delivery, recording and processing. Now I'm able to simplify all of these steps into just one encrypted scan. I'm also able to review every account from one convenient location - tenants, vendors, owners, accounts and check scanning are all accessible from the main screen. I'm able to review outstanding invoices, rent payments, management fees and so much more. It's very well suited for my business.
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Pros
  • It documents the date and time of all updates and communications, which are essential to the companys records.
  • It allows external clients to communicate and stay in touch with our company, as well as access information.
  • It serves as a large database for all of our customer and client information that is very user-friendly.
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  • I especially like the all-inclusive dashboard for accounting. Multiple tabs keep everything organized and accessible.
  • Customized reports are extremely important. This software allows me to set my own parameters instead of forcing me to used canned reporting data.
  • Real-time information allows me to always know what task is required next. It also helps me stay focused and never worry that I've forgotten something.
  • The cloud-based software provides access from any location and device. Now I can spend less time behind my desk and more time in the field where I'm needed.
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Cons
  • Reconciliation adjustment, please enact a password setting. Having to un-reconcile 4 months to get to the desired date is ridiculous.
  • Fix the notes & loans to have communication between separate companies.
  • Allow for duplicate vendors to merge.
  • Give a re-send option for tenant portal use/creation.
  • Allow to search by Invoice # (reference #)
  • Fix the credit system, allow the transfer of deposits from one unit to be moved to another.
  • When ending a lease, show the ledger adjustments as you add charges/refund deposits etc.
  • Option to see duplicate transactions!!
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  • I've found all aspects of this product to be exceptional for functionality, customization and flexibility. The only thing I've noticed is a limited range of easy-to-read background settings. There are 10 different themes, but all are blue and are a little difficult to read.
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Likelihood to Renew
I have used three property management softwares and know of others who have used additional softwares for managing properties. Buildium seems to be the best of all of them
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No answers on this topic
Usability
Overall, the system is good and getting better; however, different roll outs have caused the system to regress. Their latest bank automation rollout was a disaster and continues to be an issue. Since the upgrade, I have not been able to sync our bank and Buildium (download transactions).
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No answers on this topic
Support Rating
I have been able to get through to support immediately and they have been awesome in quickly resolving issues. More importantly, their communication when there is an issue which might take some time to resolve surfaces. Getting updates and resolution are critical.
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No answers on this topic
Implementation Rating
I cannot rate this since I was not part of that process
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No answers on this topic
Alternatives Considered
We only went with Buidlium because we had the option to absorb the fees for rent payments. I wanted to provide $0 fees for Tenants to pay online. I'm glad we went with Buildium in the end but that was the only reason we moved forward with them was because we could customize that option to match our business model.
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No answers on this topic
Return on Investment
  • I spend less time on reconciliation
  • I am able to easily track and plan growth
  • Residents can easily use the platform
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  • The Property Matrix property management software has had a positive impact for on-time tenant payments. Before implementing this program, I often had to visit each tenant to collect rent payments. With digital check scanning and EBT payments available, my tenants rarely miss a payment.
  • Maintaining my accounting records through this software has improved my own efficiency and allows me to spend more time visiting tenants. I used to spend several hours a day doing data entry. I've now cut that time in half and can even record pertinent information from the road.
  • I'm a better manager with this software and am gaining more respect from my tenants, vendors and owners. With important data at my fingertips, I'm equipped with critical information precisely when I need it. Now when an owner asks for details about a building, I can confidently relay the information without delay.
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ScreenShots

Buildium Screenshots

Screenshot of Buildium Draft LeasesScreenshot of Buildium General LedgerScreenshot of Buildium Customizable DashboardScreenshot of Buildium Resident Center