| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ConnectWise Automate | Score8.3 out of 10 | N/A | ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action. | $700 |
 Pulseway | Score9.9 out of 10 | Mid-Size Companies (51-1,000 employees) | Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with… | $0.80 per month per installation |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | No hidden fees or contracts. Term-based discounts. | ||||||||||||||
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| ConnectWise Automate | Pulseway | |
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| Considered Both Products | | No answer on this topic |
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| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| ConnectWise Automate | Pulseway | |
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| Likelihood to Recommend | 10.0 | 8.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.0 | 10.0 |
| Performance | 3.0 | - |
| Support Rating | 7.0 | 9.6 |
| Online Training | 9.0 | - |
| Implementation Rating | 5.0 | - |
| Configurability | 10.0 | - |
| Ease of integration | 7.0 | - |