OneSignal vs. PushEngage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneSignal
Score 8.0 out of 10
N/A
OneSignal’s omnichannel customer engagement platform offers push notifications, email, in-app messages, and SMS. OneSignal’s automated customer Journeys and one-off campaigns allow users to create messaging strategies that convert, inform, and retain audiences, with little to no coding required for setup.
$9
per month
PushEngage
Score 8.0 out of 10
N/A
PushEngage offers a proactive push notification service, supporting abandoned cart triggering, dynamic segmentation, automatic responders, and advanced analytics, as well as other features.
$0
2,500 subscribers
Pricing
OneSignalPushEngage
Editions & Modules
Growth
9+
per month
Professional
999+
per month
Free
Free
Enterprise
Custom Pricing
Forever Free Plan
$0.00
2,500 subscribers
Business Plan
$29.00/Month
Up To 5,000 Subscribers
Premium Plan
$59.00/Month
Up To 10,000 Subscribers
Enterprise Plan
Contact Us for Quote
Up To Unlimited Subscribers
Offerings
Pricing Offerings
OneSignalPushEngage
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalRequired
Additional Details
More Pricing Information
Community Pulse
OneSignalPushEngage
User Ratings
OneSignalPushEngage
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Usability
8.0
(0 ratings)
8.0
(0 ratings)
Support Rating
7.1
(0 ratings)
10.0
(0 ratings)
User Testimonials
OneSignalPushEngage
Likelihood to Recommend
I think One Signal is very well suited for mobile app owners who want to be in touch with their user base more easily by sending push notifications and in-app messages. I'm not sure how well that works for SMS messaging as I haven't yet tried it. I wouldn't necessarily recommend it if your in-apps are very rare.
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It is appropriate to send notifications through rss. It is less appropriate to send urgent notifications, it takes a long time to get the notification to users.
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Pros
  • Send instant notifications without any delay.
  • Provide all the necessary features for testing.
  • Highly cost effective.
  • Great system to handle huge volume.
  • Great customer support.
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  • Supports sending to many users.
  • Allows the sending of different notifications to two different segments.
  • Allows user segmentation.
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Cons
  • They should develop features a bit faster as per user requirements.
  • Old users should get freemium model for new features.
  • Admin can look a bit better.
  • In-built and easy to use segmentation should be there too.
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  • Notifications take a long time to reach users.
  • The platform interface could improve.
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Usability
I give an 8 in this question mainly for 2 reasons: the products even if they look like complete and are highly customizable and usable, they are still missing some logical features. For example, send messages to a list of users - now days you can do it with postman and get calls. A second example is App messaging that is still in development and has many opportunities.
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The platform and analytics are slightly confusing.
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Support Rating
Their customer support has been top-notch. They are able to assist you in getting through any problems that you may have and respond in a very timely manner. I've dealt with them on 4-5 instances over the years and my issues were always resolved within a matter of a few business days.
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The support was efficient and fast to resolve doubts.
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Alternatives Considered
Look Firebase is a complete platform that includes a Push notification/InApp space. We had a lot of troubles while implementing Firebase: sometimes we thought it was ready until we tried to attach an image for Push notifications. This being said, the developers had to review the integration several times until we decided to change to OneSignal. Also while using Firebase I was not convinced with the look and feel of the Notifications. My vote here is OneSignal.
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No answers on this topic
Return on Investment
  • We've seen direct-purchase conversions on new offers.
  • It does a great job of driving traffic to off-site locations like YouTube for new videos.
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  • Due to the time it takes for notifications to arrive, the opportunity is lost in some publications we do.
  • With the notifications we have been able to reach more users.
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ScreenShots

PushEngage Screenshots

Screenshot of Dynamic Segmentation: Sending notifications based on customer action is now possible using PushEngage. Create a drip campaign/series of notifications to increase your conversions, leads or click metrics.Screenshot of A/B Testing: Stop wondering on what would make your subscribers happy. Send different notifications to the same target group and analyze, which notification performs better. Use the Right Combination by experimenting with different text for title, message. Use different timings and find out what suits your subscribers.Screenshot of Drip Autoresponder: Sending notifications based on customer action is now possible using PushEngage. Create a drip campaign/series of notifications to increase your conversions, leads or click metrics.Screenshot of Cart Abandonment Campaign: Set auto-trigger for an abandoned cart with a single click. Send custom notifications to your customers.Screenshot of Subscription Dialogbox: Settings of Subscription DialogboxScreenshot of Send Notification: Sample notification that was send using PushEngage in the dashboard.