Quadient Inspire vs. Survicate
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Quadient Inspire | Score8.6 out of 10 | N/A | Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer. | N/A |
Survicate | Score8 out of 10 | N/A | Survicate is survey software for getting continuous customer insights at scale. It can be used to measure customer satisfaction (CSAT), track an organization's Net Promoter Score (NPS), get website feedback, or test product-market fit. Survicate supports any use case related to collecting and managing customer feedback. Survicate can be used to: • Create customized surveys and start getting customer feedback within minutes • Run surveys where they are needed: via email… | $99 per month 500 responses per month |
| Quadient Inspire | Survicate | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | The solution is highly modular. Pricing may differ a lot depending on usage and configuration. | Additional fees apply for additional users and domains. The price of the Scale plan is negotiated individually and depends on the number of monthly responses needed and possible custom needs, including integrations. | ||||||||||||||
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| Survey Format & Appearance |
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| Survey Logic |
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| Survey Reporting & Analytics |
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| Survey Administration & Security |
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| Survey Distribution |
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| Quadient Inspire | Survicate | |
|---|---|---|
| Likelihood to Recommend | 9.8 | 8.9 |
| Likelihood to Renew | 9.1 | 10.0 |
| Usability | 8.8 | 9.8 |
| Availability | 9.1 | - |
| Performance | 8.2 | - |
| Support Rating | 7.9 | 9.6 |
| In-Person Training | 10.0 | - |
| Online Training | 9.1 | - |
| Implementation Rating | 9.1 | 10.0 |
| Configurability | 8.2 | - |
| Contract Terms and Pricing Model | 8.3 | - |
| Ease of integration | 1.0 | - |
| Product Scalability | 9.1 | - |
| Professional Services | 8.9 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |