Qualifacts Insync vs. RXNT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Qualifacts Insync
Score 6.0 out of 10
N/A
Qualifacts InSync offers a cloud-based healthcare IT solutions configured specifically to the user's practice and workflows. EHR, practice management, medical billing, telemedicine, e-prescribing and patient portal for practices of all sizes.N/A
RXNT
Score 8.0 out of 10
N/A
RXNT is an ambulatory healthcare tech solution for medical practices and healthcare organizations. Since 1999, RXNT has offered integrated, customizable, ONC-certified Clinical and Practice Management software for medical offices, healthcare organizations, and specialists across the United States. RXNT's suite of technology includes provides Clinical EHR, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal for medical professionals.…
$118
per month per provider
Pricing
Qualifacts InsyncRXNT
Editions & Modules
No answers on this topic
EHR Bundle
$118
per month per provider
PM Bundle
$207
per month per provider
Full Suite
$319
per month per provider
Offerings
Pricing Offerings
Qualifacts InsyncRXNT
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredOptional
Additional DetailsPricing includes a free setup and training period, free data transfer and storage, and free in-house support. Plus, 24/7 cloud-based access, regular system upgrades, and mobile applications. All plans are per provider, and the pricing structure is an annual contract, billed monthly or yearly. A 10% discount is available for yearly billing.
More Pricing Information
Community Pulse
Qualifacts InsyncRXNT
Considered Both Products
Qualifacts Insync
Chose Qualifacts Insync
NO MORE "CIRCLE OF DEATH"!!!!!!!!!!!!! No need to find "workarounds" for everyday tasks. No more need to scan and upload paper documents! Billing is much clearer. Claims and statements are easy to monitor. [Insync Healthcare Solutions] has listened [to] its clients and built a …
Chose Qualifacts Insync
Valant was a solid program but needed heavy updating that was always promised. They had a lot of faults for our location and I specifically shopped around to find Insync Healthcare Solutions for further customization, an improved workflow, consistent updates, and a very …
Chose Qualifacts Insync
This EMR is the best one I have ever used. I have experience with 3 other programs and they offered none of the features of Insync [Healthcare Solutions]. Most importantly- they are available to talk with and have great customer service.
Chose Qualifacts Insync
We used a standard SpeedySoft program before using Insync [Healthcare Solutions], so all of our case notes and scheduling were done through a completely different program than our billing. Three separate programs were used, so having them all in one place has been amazingly …
Chose Qualifacts Insync
We came from Advanced MD before. There is not enough time in the day to express my dislike for that EHR system. The average call wait time for anyone to EVEN ANSWER & greet you is near 2 hours. It's usually the 1 hr 48 min mark. THEN, the data is always skewed & reports are …
Chose Qualifacts Insync
Lightyears ahead of Meditech. Close match to eCincial which I enjoyed using. I've also used Credible which wasn't found above and thought it was terrible.
Chose Qualifacts Insync
Insync implementation was far better than other EMR's that I have implemented. The customization on workflows and documentation is easier to create and modify on the fly than other systems. Overall the ease of use, customization, and cost were the deciding factors to go with …
Chose Qualifacts Insync
Insync [Healthcare Solutions] is constantly staying on top of upgrades and improvements. The RCM is fully integrated and not spread over multiple vendors.
Chose Qualifacts Insync
Basically, Insync has increased flexibility and affordability as compared to the other EMRs with which I was familiar.
Chose Qualifacts Insync
Insync is more user friendly, has better customization, better workflows, and better customer support.
RXNT
Chose RXNT
RXNT offers better quality and more customization for the cost. Valant was very expensive regardless if you wanted a few features or the entire EHR. eClinical Works is easy to duplicate records but then it can take a while to update with current information. And their updated …
Chose RXNT
I think RXNT has many aspects that work well
Chose RXNT
10 out of 10 for RXNT for how easy is is to use. The other systems don’t have the easy flow and functionality that RXNT has. The cost was also a reason we went with RXNT, there were no hidden fees they were transparent with everything and have so many different options that fit …
Chose RXNT
We've always been on the lookout for the right software that meets our clients’ clinical needs but is also robust on the medical billing side. Something that integrates well for
Chose RXNT
It is difficult to compare the two as we do not use RXNT for scheduling and billing; this is done using a different application. I do not know why. But as for note creating and editing, my preference is for RXNT, which is more intuitive and flexible for me compared with all the …
Chose RXNT
OnStaff was outdated in all terms of billing. I am relieved to be no longer using Prime Clinical Systems/OnStaff.
Features
Qualifacts InsyncRXNT
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Qualifacts Insync
2.1
Ratings
113% below category average
RXNT
-
Ratings
Real-time eligibility verification2.10 Ratings00 Ratings
Claims management2.20 Ratings00 Ratings
Coding2.20 Ratings00 Ratings
Patient billing2.00 Ratings00 Ratings
Financial Reporting2.10 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Qualifacts Insync
7.8
Ratings
1% below category average
RXNT
10.0
Ratings
24% above category average
Rule-based scheduling8.00 Ratings00 Ratings
Automated appointment reminders8.40 Ratings10.00 Ratings
Automated patient check-in6.30 Ratings00 Ratings
Multi-location support8.50 Ratings10.00 Ratings
Calendar interface8.00 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Qualifacts Insync
2.5
Ratings
98% below category average
RXNT
7.0
Ratings
4% below category average
Charting / document management2.30 Ratings10.00 Ratings
Templates2.30 Ratings10.00 Ratings
Patient portal1.80 Ratings5.00 Ratings
Mobile/tablet support1.70 Ratings5.00 Ratings
Fax integration1.60 Ratings2.00 Ratings
Integration with other EMR and PM systems1.20 Ratings00 Ratings
Workflow automation2.00 Ratings00 Ratings
Speech recognition7.20 Ratings00 Ratings
Customization2.20 Ratings00 Ratings
E-prescribing2.10 Ratings10.00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Qualifacts Insync
8.6
Ratings
4% above category average
RXNT
10.0
Ratings
19% above category average
HIPAA compliance8.90 Ratings10.00 Ratings
Role-based permission levels8.50 Ratings10.00 Ratings
Data backups and redundancy8.60 Ratings10.00 Ratings
Local mode / networking failsafe8.60 Ratings10.00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Qualifacts Insync
8.3
Ratings
9% above category average
RXNT
7.5
Ratings
1% below category average
Task tracking8.00 Ratings5.00 Ratings
Specialty-specific workflows8.00 Ratings00 Ratings
Multi-office / multi-physician capabilities8.90 Ratings10.00 Ratings
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Qualifacts InsyncRXNT
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Enterprises
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Score 9.5 out of 10
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User Ratings
Qualifacts InsyncRXNT
Likelihood to Recommend
2.6
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
1.0
(0 ratings)
-
(0 ratings)
Usability
1.0
(0 ratings)
-
(0 ratings)
Support Rating
1.0
(0 ratings)
-
(0 ratings)
Implementation Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Qualifacts InsyncRXNT
Likelihood to Recommend
Insync [Healthcare Solutions] is amazing for behavioral health settings. The customer support/help desk is very responsive. When I call someone answers within 3 minutes and spends as much time as I need resolving any questions. Establishing the medical record is simple with treatment planning easily accessible. Onboarding new staff is effortless, especially with the use of their video tutorials. My office assistant told me today, "I have worked with a lot of EMR's and this is by far the best ever". I totally agree!!
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I believe it is best suited for organizations that wish to utilize all of the available tools within the system. I do not believe it is well suited for organizations that lack a deep understanding of the revenue cycle process or individuals who try to cut corners in managing accounts receivables. It works extraordinarily well in situations where one will take the time to set up all the available tools, test them, and make them part of their workflow.
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Pros
  • Easy launch from the scheduler to all aspects of patient chart
  • Smooth processes from check-in to accounts receivable
  • Individualized support, especially on the RCM side with Account Managers
  • User-friendly interface and excellent email/phone support
  • Ability to customize with the Implementation team
  • On-site training - so very helpful!
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  • Patient portal, communications with patients and an easy to use platform for communciation.
  • Auto posting features and claim scrubbing tools.
  • Claim management and the ability to easily work to correct claims errors, rejections, and denials.
  • Easy customizable reporting tools for administrative analysis on our perfromance.
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Cons
  • We would love to be able to send reports via secure email (the functionality s there, but the other party needs the same software, and that is rare in our area
  • We would love to have electronic visit verification integrated into the software - right now we need to use a 3rd party software package
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  • The ads are very annoying and distracting. I would like to see these removed.
  • Sometimes when using the prescribing feature, the list of meds is unscrollable. This is likely a glitch that could be fixed.
  • Same thing after choosing a pharmacy. The preview page of Rx is unscrollable, making it impossible to see all of them. Would like to see this fixed as well.
  • Would like to be able to add more templates under the macros but it is not clear how to do this.
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Likelihood to Renew
We are shopping for a replacement software now.
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This is exactly what we needed and I can’t think of of another system that can give us better service and customer support for a better price.
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Usability
We have a very common behavioral health practice. We were stunned to learn that they did not have templates for common procedures. They create every customer system from scratch. That causes unnecessary delay and aggravation. Plus, you can't make any modifications after the fact. Whatever you decided on Day 1 you are stuck with.
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Having used other systems, there are still items I would like to see added to this platform. Additional forms, understanding of how to load those forms into the system. Ability for clients to access those forms. And the ability to upload forms that are coming in externally. This would be helpful.
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Reliability and Availability
No answers on this topic
We have not had any issues being able to connect.
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Performance
No answers on this topic
No issues at all. We could not be happier with this system
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Support Rating
No answers on this topic
Super quick response to any questions I have had
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Online Training
No answers on this topic
Gabrielle and all the rest of our trainers were great!
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Implementation Rating
No answers on this topic
It was fantastic! The training was easy and everyone was very helpful and knowledgeable throughout the whole process
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Alternatives Considered
NO MORE "CIRCLE OF DEATH"!!!!!!!!!!!!! No need to find "workarounds" for everyday tasks. No more need to scan and upload paper documents! Billing is much clearer. Claims and statements are easy to monitor. [Insync Healthcare Solutions] has listened [to] its clients and built a system that caters to all!!!!!!! No regrets with our decision to go with [Insync Healthcare Solutions]!!!!
Read full review
RXNT offers better quality and more customization for the cost. Valant was very expensive regardless if you wanted a few features or the entire EHR. eClinical Works is easy to duplicate records but then it can take a while to update with current information. And their updated version...you might need a magnifying glass especially if you are using on a laptop. I love the larger font and overall appeal of RXNT much better
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Scalability
No answers on this topic
It fits our needs perfectly
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Return on Investment
  • We love the ease of use, it really creates a smooth process between departments.
  • We have had some issues with the billing, but it is partially staffing and partially training- we are still working with our staff and our representative from Insync to fix these errors, so it is difficult to put the blame on Insync [Healthcare Solutions]. I believe some of it is user error.
  • The conflicting information we receive from Insync support has created a lot of issues in the billing department. I would like more consistency from their support team, as I have witnessed two people ask the same question, and get a completely different answer. Again, this could be a user error contributing to the confusion, but consistent responses would be helpful to solve the issues.
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  • I've only been using for 2 mo so I can't answer this quite yet.
  • I do know that the cost is much more affordable and an excellent value for the cost.
  • I am a single provider practice so I have had to learn the admin side and the provider side which has been a challenge at times.
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ScreenShots

Qualifacts Insync Screenshots

Screenshot of InSync EMR Face sheetScreenshot of InSync EMR DashboardScreenshot of InSync EMR Patient PortalScreenshot of InSync E-prescribingScreenshot of InSync Scheduler

RXNT Screenshots

Screenshot of RXNT's clinical EHR software, where users can document patient encounters using custom templates & notes, as well as manage medications and demographic information.Screenshot of RXNT's Medical Billing software, used to automate billing for faster payments, improve the claims pipeline, and improve the revenue cycle with advanced analytics.Screenshot of RXNT's Practice Scheduling software, used to manage patient and resource appointments, accept co-pays and payments, as well as manage patient reminders.Screenshot of RXNT's Patient Portal, designed for modern patient engagement and telemedicine, patients can manage all their health information, appointments, labs, and messages.