Qualtrics XM for Customer Frontlines vs. Zoho Survey
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Qualtrics XM for Customer Frontlines | Score8.9 out of 10 | N/A | Software to surface customer friction and guide frontline teams in the moment to better serve clients. Designed to improve processes, products, and digital properties, as well as increase customer lifetime value. The flagship Qualtrics Frontline Digital CX is a customer journey management solution, used to design, visualize, and orchestrate digital experiences that are optimized for the metrics that matter most to a business. | N/A |
Zoho Survey | Score10 out of 10 | N/A | Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities. | $9 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Up to a 30% discount available for annual pricing. | ||||||||||||||
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| Qualtrics XM for Customer Frontlines | Zoho Survey | |
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| Likelihood to Recommend | 8.2 | 10.0 |
| Usability | - | 10.0 |
| Support Rating | - | 10.0 |