TrustRadius: an HG Insights company

Quantum Workplace Exit Surveys vs. Sprinklr Service

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quantum Workplace Exit Surveys

    Score8 out of 10
    N/AQuantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so they can make work better every day. The software includes surveys, goals, recognition, feedback, one-on-one, and alert features — providing a powerful solution for team engagement and continuous…N/A

    Sprinklr Service

    Score8.5 out of 10
    N/ASprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience. Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience.…

    $249

    per month per seat

    Pricing
    Quantum Workplace Exit SurveysSprinklr Service
    Editions & Modules
    No answers on this topic
    Self-Serve Customer Service Solution
    $249
    per month per seat
    Offerings
    Pricing Offerings
    Quantum Workplace Exit SurveysSprinklr Service
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional DetailsOmnichannel Automation, AI and Insights Reporting
    More Pricing Information
    Features
    Quantum Workplace Exit SurveysSprinklr Service
    Survey Content
    Comparison of Survey Content features of Quantum Workplace Exit Surveys and Sprinklr Service
    Feature
    Quantum Workplace Exit Surveys
    8.0
    1 Ratings
    Sprinklr Service
    -
    Ratings
    Changes to live survey8.01 Ratings00 Ratings
    Question design help8.01 Ratings00 Ratings
    Multiple question types8.01 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Quantum Workplace Exit Surveys and Sprinklr Service
    Feature
    Quantum Workplace Exit Surveys
    8.0
    1 Ratings
    Sprinklr Service
    -
    Ratings
    Response tracking8.01 Ratings00 Ratings
    Standard reports8.01 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Quantum Workplace Exit Surveys and Sprinklr Service
    Feature
    Quantum Workplace Exit Surveys
    8.0
    1 Ratings
    Sprinklr Service
    -
    Ratings
    Compliance8.01 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Quantum Workplace Exit Surveys and Sprinklr Service
    Feature
    Quantum Workplace Exit Surveys
    8.0
    1 Ratings
    Sprinklr Service
    -
    Ratings
    Respondent restrictions8.01 Ratings00 Ratings
    Contact Center Software
    Comparison of Contact Center Software features of Quantum Workplace Exit Surveys and Sprinklr Service
    Feature
    Quantum Workplace Exit Surveys
    -
    Ratings
    Sprinklr Service
    7.1
    2 Ratings
    Agent dashboard00 Ratings8.02 Ratings
    Validate callers00 Ratings6.02 Ratings
    Outbound response00 Ratings6.02 Ratings
    Call forwarding00 Ratings7.02 Ratings
    Click-to-call (CTC)00 Ratings8.01 Ratings
    Warm transfer00 Ratings8.02 Ratings
    Predictive dialing00 Ratings5.02 Ratings
    Interactive voice response00 Ratings8.02 Ratings
    REST APIs00 Ratings8.02 Ratings
    Call scripts00 Ratings7.02 Ratings
    Call tracking00 Ratings7.02 Ratings
    Multichannel integration00 Ratings8.02 Ratings
    CRM software integration00 Ratings6.02 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of Quantum Workplace Exit Surveys and Sprinklr Service
    Feature
    Quantum Workplace Exit Surveys
    -
    Ratings
    Sprinklr Service
    8.1
    2 Ratings
    Inbound call routing00 Ratings7.02 Ratings
    Omnichannel inbound routing00 Ratings10.01 Ratings
    Recording00 Ratings7.02 Ratings
    Quality management00 Ratings7.02 Ratings
    Call analytics00 Ratings8.02 Ratings
    Historical reporting00 Ratings10.01 Ratings
    Live reporting00 Ratings8.02 Ratings
    Customer surveys00 Ratings8.02 Ratings
    Customer interaction analytics00 Ratings8.02 Ratings
    User Ratings
    Quantum Workplace Exit SurveysSprinklr Service
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (10 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)