QuickBooks Time vs. TimeClock Plus

It would be very useful for certain remote jobs that require a high level of presence, as in the case of web development, or remote maintenance sessions, so that when reviewing the work data it is possible to ensure that there will be no failures. By being able to include files in the management, from the equipment tab, it is possible to fully control the hours in which each change in these files were made.

Incentivized

TCP is great for timekeeping and tracking. There's a mobile app and a web based clock system. The mobile app works well for most employees, but there are some that have trouble with it. It seems the app has extra steps to confirm clocking in and out that some miss or skip and there's a little bit of UI related items that could use some clean up. Outside of the minor flaws, TCP is a great tool for managing time for employees.

Incentivized

• Allows tracking for billable items.
• Easy for users to modify their time cards.
• Very user-friendly for all employees. The employee age ranges from 20 years old to 65 years old.
• Easily accessible with an app on a tablet/smartphone or at home on a desktop; people can use it anywhere!
• Responsive and helpful customer service representatives whenever there are issues.

Incentivized

• Employees' time goes straight to the database we use. No having to manually enter time.
• No one can clock anyone else in or out at the time clock. We love that security feature.
• It exports easily into the payroll system we are using.

Incentivized

• I would like to see more functionality around rounding of time.
• In the Report Filters, I don't find the "Customer" selection process easy to use.
• Without "archiving employees" I'd like to see another way to get employees from showing in the selection list...maybe an "inactive" code.

Incentivized

• Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
• We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.

Incentivized

TSheets tech support people, like Shawn Sommer, from Tsheets. She has been instrumental, after terminating the person in charge of TSheets I was left with a learning curve too high to climb but after 10 mins of her instructions I was able to make payroll in no time. She cleared all errors that nobody had fixed before.
TSheets is not a vendor for me, TSheets is my partner in business. Thank you TSheets.

It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours

Incentivized

Overall good product. I think some integration issues that are probably on the way would give it a higher score. Easy to use, easy to see how well it connects to current book keeping software we use, and would be easy to adopt by someone who is a QuickBook user that has billable clients or just wants that metric to see how their time is allocated.

Incentivized

I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.

Incentivized

It has never been unavailable when I've needed to use it.

Incentivized

Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.

Incentivized

I have never failed to have an issue resolved within minutes of contacting Support. Jen D recently assisted my with an export issue and I was back on track in less the 10 minutes. She was knowledgable and thought about the current and future contexts of the issue and assured there would be no recurrence next payroll.

• The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
• The email notifications are our most significant issue, and they are still not entirely resolved.
• I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.

Incentivized

I wasn't originally helping with the implementation so not sure.

Incentivized

We used to do all of our scheduling manually or in archaic software that wasn't user-friendly. We researched other software and found that this was going to meet our needs most comprehensively. Staff used to track their hours on a notepad on their phone or on an excel spreadsheet. There was really nothing else available to us that did what TSheets could do and the price fit in our budget. We have been very happy with our decision!

Incentivized

We have used Rippling as an employee management software that essentially has a cleaner and smaller scale clock-in and clock-out feature that was easier to use for our team. I think the TimeClock Plus beats out Rippling when you have a bigger team that needs to constantly clock-in and clock-out but for our needs, Rippling was perfect and allowed us to pay them all in the same software.

Incentivized

It's consistent and easy to use.

Incentivized

• Helps to ensure that employees are being held accountable for their clocked in time and allows us to clock them out if we see they're not where they say they are, saving us money.
• Decreases time our staffing coordinator has to spend on inputting times after events - when managers can clock staff in and out during the event, it allows our staffing coordinator to use their office time more effectively.

Incentivized

• Changing from hand scanning to using badges has cut down on employees unable to clock in and out properly.
• Records are more accurate. There has been less need for entering employees' time manually.
• More efficient all around.

Incentivized