| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Amazon Web Services | Score8.6 out of 10 | N/A | Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing services. With over 165 services offered, AWS services can provide users with a comprehensive suite of infrastructure and computing building blocks and tools. | $100 per month |
 Rackspace Managed Hosting | Score1 out of 10 | N/A | Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments. | $23 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | AWS allows a “save when you commit” option that offers lower prices when you sign up for a 1- or 3- year term that includes an AWS service or category of services. | — | ||||||||||||||
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| Considered Both Products | Chose Amazon Web Services The flexibility and innovation are the keys. Amazon Web Services provides all the solutions I need in one [place]. With other providers I don't have enough flexibility to create my architecture of services as I need them. Only Amazon Web Services pre-configures services ready … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Amazon Web Services Heroku doesn't give me a level of control I would expect. Rackspace just sucks in all sense. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Amazon Web Services We used to use Rackspace but switched because of the reasons I outlined...basically being responsible for the hardware. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Amazon Web Services Rackspace loses to AWS on both features and price, and their reputation for top-notch customer service just doesn't make up for it, especially if you have talented ops resources who find themselves rarely dependent upon support channels. Even when they do, AWS has a very active … Chose Amazon Web Services
| Chose Rackspace Managed Hosting Rackspace has infinitely better support than other cloud services providers I have had experience with. Their support via phone and live chat are incredibly knowledgeable and friendly, and I never have to wait longer than I feel is acceptable. Beyond customer service and … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Amazon Web Services | Rackspace Managed Hosting | |
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| Likelihood to Recommend | 9.0 | 1.0 |
| Likelihood to Renew | 9.4 | 2.2 |
| Usability | 8.5 | 5.0 |
| Availability | 9.0 | - |
| Support Rating | 7.2 | 1.0 |
| Online Training | 7.0 | - |
| Implementation Rating | 10.0 | - |
